Joshua Richards

Friendly Sales Associate adept at working in diverse retail and customer service environments.

Work History

Work History

MT-Manager-in-training 

Apr 2009 - Jul 2015
Fry's Electronics

  • Responded to all customer inquiries thoroughly and professionally.
  • Built relationships with customers to increase likelihood of repeat business.
  • Recommended merchandise to customers based on their needs and preferences.

Customer Service Rep

May 2007 - Apr 2009
7 Eleven 

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.



Customer Service Rep

May 2007 - Jun 2008
Hollywood Video

  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Provided an elevated customer experience to generate a loyal customers.
  • Assisted customers with food selection, inquiries and order customization requests.

Delivery Helper

Mar 2006 - Mar 2007
Lowes

  • Operated heavy material handing equipment such as fork trucks and cranes
  • Followed the company's loading and unloading procedures for hazardous materials
  • Completed all documentation neatly and accurately.
  • Completed all necessary paperwork using neat and legible handwriting.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.

Customer Service Rep

Sep 2005 - Mar 2006
Quizno's Sandwich Shop 

  • Greeted customers entering the store.
  • Prepared food for the Day. 
  • Provided an elevated customer experience to generate a loyal customers.
  • Assisted customers with food selection, inquiries and order customization requests.

Education

Education

Graduated Diploma

Sep 2000 - Jun 2005
Basic High School