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Joshua Dickey

Information Technology Specialist


My name is Joshua D. Dickey I am native of North Anson, Maine. I enlisted in the United States Army in December 2003. I have served in various leadership positions ranging from Strategic to Tactical Operations. I was a Squad Leader for over 2,000 Soldiers. I have worked in many different countries and supported Help Desk Operations at very high echelons in the Army at Corp level as a Non Commissioned Officer in Charge. I have deployed in support of Operation Enduring Freedom with 82nd Sustainment Brigade. I can operate in a very fast pace environment and make critical decision very promptly. I am a very skilled IT Professional with over 12 years of experience. I want to pursue my career in IT Management and Administration.

Security Clearance

Type of Clearance: Top Secret - Sensitive Compartmented Information

Investigation Completed: 20140210


Microsoft Specialist: Windows 7 Configuring

License Number: F501-1496

Acquired: December 2015

Microsoft Certified Professional

License Number: F159-1072

Acquired: February 2012

Work History

Jun 2015Present

HQ&A Company Operations Platoon Sergeant

HQ&A Company 551st Signal Battalion

• Ensure accountability on all service members Cadre and Initial Entry. 

• Processes all initial entry Soldiers paperwork accordingly, so that they may carry on in their careers.

• Requesting Soldiers orders on time and tracked throughout the 19 week course. Any discrepancies found are quickly remediated to ensure timely transition.

May 2014Jun 2015

AIT Instructor - Information Technology Essentials 5.0

HQ&A Company 551st Signal Battalion, 15th Regimental Signal Brigade

• Instructed the Cisco Networking Academy curriculum of Information Technology Essentials 5.0 to over 300 Advanced Individual Trainees with an overall pass rate of 100 percent.

Sep 2012Present

Signal Digital Master Gunner

Ft Gordon Georgia SDMG Schoolhouse

• Roles of Signal-DMG                    • Warfighter Information Network- Tactical

• CISCO Router and Switches       • Satellite Transportable Trailer

• Cisco Call Manager                    • Voice Over Internet Protocol

• Network Monitoring                     • Firewall Configuration

• Encryption Devices                      • Network Troubleshooting

• VMware                                         • Army Battle Command System 

• Blue Force Tracking                      • FBCB2 (Force XXI Battle Command Brigade and Below) 

• LDIF / Data Products                    • Maneuver Control System

• Tactical Clients and Servers        • Microsoft Server and Client OS

•Command Post of the Future      • C2 Systems Troubleshooting

Mar 2011Mar 2014

Help Desk NCOIC G6

94th Army Air & Missile Defense Command

• Expedited trouble tickets through the Remedy Information Technology Service Management for the 94th Army Air and Missile Defense Command.

 •Ensued on building a client relationship with all the customers I worked with.

• Worked in an exceptional high op tempo unit with multiple deployments to the pacific region. Solved critical Java issues impacting over 10,000 users.

• Implemented the WiFi usage with the Pacific Landwar Network Tablet enabling my Commanding General capabilities with easier means of communication.

• Completed the first ever Enclave Service Request for Air and Missile Defense Command and Control System to be an Installation as a Docking Station on Pacific Land War Net.

Dec 2009Mar 2011

Command Post Node Lead

82nd Battalion Troops Brigade

• Worked at multiple outposts in Afghanistan as the CPN Lead.

• Managed the communications so they were available 24/7 and all 200 + subscribers had connectivity through voice and data over multiple enclaves.

Feb 2007May 2009

Nutrition Care Specialist

Headquarters and Headquarters Company Brooke Army Medical Center

• Administered shared medical appointments for patients and work directly with Registered Dieticians.

• Screened hundreds of patients monthly for their weight gain and loss by tracking their statistics on the Composite Health Care System (CHCS) and the Armed Forces Health Longitudinal Technology Application Databases (AHLTA).

Dec 2003Feb 2007

Nutrition Care Specialist

309th Combat Support Hospital & 399th Combat Support Hospital

• Served as a Nutritional Care Specialist in the United States Army Reserves.



High School Diploma

Carrabec High School

Class President