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  • Nominee for Iron Mountain Mountaineering Award for excellence contributing toward company objectives
  • Received stock options as a reward for performance in a management role supporting strategic initiatives
  • Key Achievements

    • New Michigan Headquarters Facility Setup (90,000 sq. ft.)
      • Vendor Coordination (time & resources for multiple vendors)
      • Facility Layout; Process & Workflow Design
      • Procurement of Operational Equipment ($100K budget)
      • Oversight on IT infrastructure installation ($1M budget)
      • Partnered with local officials to implement Fire & Safety standard deliverables
      • Oversight on warehouse racking installation ($10M budget)
    • Operational Consultant for largest project in Records Management history
      • Provided consultation for retention standards
      • Partnered directly with customer executives to derive scope
      • Introduce new standard displacing a thirty year old standard operating procedure
    • Operational Lead for largest project in Records Management history
      • Project impacted four major U.S. cities; supported all four indirectly virtually and face-to-face
      • Direct Lead of Michigan portion of project ($18M project budget)
      • Lead 220 temporary associates and 12 full time employees through-out project (8 months)
      • Forecasted & Reported financials supporting project budget; complete performance against budget
    • Partnered with Transportation Team to implement a Transportation 'hub'
      • Facilitated deliverables to ensure seemless transition
      • Designed workflows to find synergies between Transportation and Operations
      • Procurement of equipment to promote efficiencies
    • Setup SharePoint site for Michigan Territory
      • Designed site and subsites
      • Acted as Administrator
      • Performed Training
    • Developed Operations and Transportation management tool to promote 'real-time' management
      • Designed, built, and implemented a dynamic MS Excel workbook
        • included dynamic activity reporting
        • included trending of labor activity
        • included labor costs & controls
        • included transportation scheduling features
      • Michigan Territory moved from worst (72nd) to first in the company in terms of Performance Indicators; 7 month timeframe
      • Annual Management costs savings of $332K
    • Designed, built, and implemented a new Standard Operating Procedure
      • Displaced a thirty year old SOP
      • New process expedited records receipt while eliminating processing errors
      • Promoted more effective management regarding safety and quality during processing
      • Annual territory savings of $450K

    Areas of Proficiency

    - Vendor Mgt.- People Leader- Labor Allocation- Workflow Design- Process Analysis- Supply Chain Mgt.- Operational Labor Mgt.- General Business Mgt.- Customer Facing Project Support


    I recently relocated to New Jersey and I am looking for a career opportunity involving project management, business management, or process optimization. Past professional roles have allowed me to demonstrate leadership in these areas and I intend to utilize my skills to strengthen a business group soliciting a strong player.

    Work experience

    May 2007Feb 2009

    Implementation Manager - North America Customers

    Manage the 'on-boarding' of new business for strategic or national customers; supported up to 70 U.S. cities during implementation.Project Management Responsibilities:- Scope confirmation- Timeline & process communication- Roll-out and oversight- Billing Review

    Oct 2004May 2007

    Record Center Supervisor

    Business owner of multiple facilities; responsibilities included:- Operations oversight- Customer project support- Labor allocation- Operations attainment / analysis- Managed 210 contracted employees- New facility setup / vendor coordination