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Summary

Enthusiastic, knowledge-hungry self-starter; eager to meet challenges and exceed deadlines in high-pressured and fast-paced environments. Proven performer who is adept at working independently with minimal supervision, as well as contributing and collaborating as a productive team member. Excels at establishing and building positive relationships with internal and external customers. Technically proficient in Microsoft Office, Mac & Windows OS, Internet research, and graphic design software.

Work experience

Aug 2011Present

Owner

Punch Media, LLC

Developed and launched Let's Drink mobile application to provide young professionals in Des Moines a one stop "shop" to find the best drink and food specials at favorite establishments.• Develop marketing communications programs to increase the profitability of company products and services through the utilization of various advertising media.• Responsible for design concept and production of sales and marketing materials including proposals, meeting documents, sales presentations, marketing collateral and advertisements.• Designed and implemented company website, including interface, architecture, content and development of dynamic information. • Maintained and increased client base by designing and implementing strategic customer-retention projects.

Aug 2011Nov 2011

Specialist

Apple, Inc

I enriched people’s lives through meaningful dialogue about the coolest products on earth. I earned trust by recommending solutions that do more than meet people’s needs—they inspire their hopes and dreams. And I thrilled customers by consistently finding ways to make their ownership experience better than ever.• Created an experience which will result in a complete solution for the customer• Translated Apple's most technical knowledge in a way that is easy to understand and apply that to a customer's needs.• Was the first impression a customer experiences when entering the store, had high energy, charisma and drive to provide the best customer satisfaction• Recognized for consistent customer satisfaction based on technical knowledge and attitude through customer feedback.

Jul 2008Aug 2011

Retail Sales Consultant

AT&T Mobility

• Consistently exceeded sales objectives averaging 125% attainment. • Ranked in the Top 3 Retail Sales Consultant’s out of 129 reps in Iowa/Nebraska territory ten of the first twelve months of employment. • Maintained an average 95% customer satisfaction score. • Developed a strong knowledge of new wireless products, accessories, pricing plans, promotions, and service features. • Created automated excel document to track sales [compensation] across all wireless channels and pay plans.

Jan 2008Jan 2011

Owner

Hickory Creek, Inc

Invented first disc golf bag with integrated speakers for media player connection. • Designed and implemented integrated marketing strategy including web design, print materials, and social media. • Managed networking events including: coordinating space and overseeing logistics on day of events.• Monitored and tracked progress against plan and budget. • Handled numerous relationships with both national and international vendors.

May 2007Jan 2008

Sales & Marketing Manager

Prothero Technology

• Developed marketing campaigns to drive customers to storefront. • Developed and implemented an inventory control procedure for satellite equipment. • Created and implemented a customer database of Dish Network customers. • Trained other employees how to activate Sprint and Dish Network service and set install appointments. • Collaborated with Indirect Team to receive and properly implement marketing materials.

Oct 2007Dec 2007

Marketing Intern

Special Olympics

• Assisted Director of Brand Management & Marketing in wide implementation of marketing and sales plans.• Monitored and tracked progress against plan and budget.• Collaborated with co-workers to research and redesign the Special Olympics Australia website.• Worked closely with team to ensure effective follow-up of marketing programs and tracking of opportunities.• Collected and organized information from internal and external data sources. • Championed firm-wide brand identity and design standards by applying brand standards to all presentations, collateral, and proposals.• Delivered and executed website redesign within a three month timeframe.

Education

Bachelor's

Northwest Missouri State University

Punch Media, LLC samples

AT&T Marketing Work

Hickory Creek, Inc.

Skills

Dreamweaver
Joomla
Adobe Illustrator
Adobe Photoshop
Microsoft Office