Joseph Williams RN, BSN

Work History

Work History
May 2015 - Present

Clinical Liaison / Marketing Consultant

Kindred Hospital Rehabilitation Services

Clinically screens, assesses, and provides admission recommendations to Physical Medicine and Rehabilitation teams. Assigned to cover troubled inpatient rehabilitation accounts across the United States. Develops census and educates team on volume development strategies. Hires, trains and mentors clinical liaisons at Kindred HRS contracts. Functions as a resource to clients and provides team members with in-service/cross-training on marketing knowledge and skill areas.

  • Prepared 30 bed unit in Minot, ND for a successful CARF survey and trained new liaison to role. 
  • Rebalanced 60/40 admissions by 16% in 13 weeks, retained strong referral base. 
  • Trained three new Clinical Liaisons.
Feb 2015 - Apr 2015

Rehab Evaluator/Admissions Coordinator

North Memorial Medical Center

Developed census for a CARF-accredited 18 bed acute inpatient rehabilitation unit at a Level 1 Trauma Center.

Sep 2014 - Feb 2015

Marketing Consultant

Kindred Hospital Rehabilitation Services

Clinically screens, assesses, and provides admission recommendations to the Physical Medicine and Rehabilitation teams to which assigned. Assigned to cover troubled accounts across the United States. Developed census and educated team on volume development strategies. Hired, trained and mentored clinical liaisons at Kindred HRS contracts. Functioned as a resource to clients and provided team members with in-service/cross-training on marketing knowledge and skill areas.

Jul 2013 - Sep 2014

Clinical Liaison

Kindred Hospital Rehabilitation Services

Developed census for a 10-bed acute inpatient rehabilitation unit at CentraCare Health - Monticello. Managed a statewide territory of acute care hospitals, skilled nursing facilities, LTACHs, and primary care clinics. Developed relationships with physicians, mid-level providers, social workers, and case mangers to assist in appropriate placement of patients across the care transitions continuum.

  • Quickly established relationships with external referral sources to drive census on a unit with a 90% external admission rate
  • Used available CMS and internal data to direct marketing activities and refine message based on patient population
  • Developed marketing plan for "closed" hospitals to maximize efficacy and ROI of visits  
  • Maintained a strong client relationship amidst significant staff and contract level changes
May 2011 - Jul 2013

Sales Representative

Daiichi Sankyo, Inc.

Clinically trained sales leader to primary care, specialty and institutional customers, educated members of the prescribing continuum.

Aug 2010 - May 2011

Staff Nurse, Cardiac/Renal

Hennepin County Medical Center

Provided direct patient care on a telemetry unit specializing in Cardiac and Renal disease, wound care, and injury.

  • Selected for collateral assignment as unit wound team member. Experience with common wound therapies, including negative pressure therapy
  • Collaborated with physicians, specialists, therapists,and nurses to ensure safe and effective patient care
  • Administered and managed therapies including: antidiabetics (all types of insulin), antihypertensives, antiarrhythmics, thrombolytics, antiplatelets, and diuretics
  • Managed disease states by defining and recommending therapy options to physicians and specialists
  • Educated patients on the therapy goals, side effects, and at-home use of prescribed medications
2008 - 2010

Nursing Assistant

Mercy Hospital, Allina Health

Direct patient care and customer service in Critical Care, Cardiac, Medical, Surgical, Neurologic,Orthopedic, and Emergency settings. (part time/concurrent with college studies)

Jul 1999 - Jul 2007

Sonar Technician, Submarines

United States Navy

Supervisor, Base Access: Team leader and manager for 15 customer service personnel assigned with coordinating access to all areas of a United States Naval Base.

  • Coordinated over 10,000 requests from government, commercial, contractor, military, and internal customers resulting in 100% accountability and customer satisfaction.
  • Designed, coordinated, and piloted a training program to maintain proficiency for a rotating roster of over 30 technicians working out of their profession

Sonar Operator, Supervisor: Supervised the operation of complex digital and electronic SONAR systems in support of US Naval operations.

  • Commended multiple times for ability to quickly assess multifaceted situations and provide tactical recommendations based on situational awareness and professional expertise
  • Conducted and documented daily classroom and on-the-job training for a group of 25 learners,meeting quarterly training goals for the division

Education

Education

Certifications

Certifications
Jun 2010 - Jul 2017

Registered Nurse

Minnesota Board of Nursing
License number: R-196833-2