Josephine Nyaga

  • MOBILE: 0724312076
  • joseynyash@gmail.comjwangecinyaga@gmail.com
Josephine Nyaga

Personal Details

career objectives

To pursue a highly rewarding career, seeking for a job in challenging and healthy work environment where I can utilize my skills and knowledge efficiently for organizational growth.

Education

Education
Apr 2014 - Apr 2016

Masters in Information Systems Management(ISM)

KCA University
Feb 2004 - Dec 2006

Bsc.Information Technology(BSC-IT)

Jomo kenyatta university of Agriculture and Technology(JKUAT)

Work History

Work History
Feb 2012 - Present

IT Technician/Computer Teacher

Dandora Secondary School

  • installing and configuring computer hardware, operating systems and applications; Monitoring and maintaining computer systems and networks
  • Taking staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Replacing hardware parts as required Providing support, including procedural documentation and relevant reports
  • Following diagrams and written instructions to repair a fault or set up a system
  • Apply software upgrades
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • responding within agreed time limits to call-outs Working continuously on a task until completion
  • Prioritizing and managing many open cases at one time
  • Rapidly establishing a good working relationship with staff and other professionals, e.g., software developers;
  • Testing and evaluating new technology Conducting electrical safety checks on computer equipment
Apr 2008 - Feb 2011

Relationship Officer

Equity Bank ltd
  • Support to open and link new accounts on One Source.
  • Provide assistance to Banker to attain approval on new account openings.
  • Review independently all documents and link entire customer accounts to suitable relationship.
  • Provide securities details, quotes and valuations to customers.
  • Implement and supervise all unsolicited trade activities.
  • Ensure to alert Banker of prospective sales opportunities surface from discussions with clients.
  • Conduct evaluation of client's accounts.
  • Collect mandatory information to analyze client situation.
  • Develop and oversee relationships with clients performing alongside Relationship Manager to ensure top level service provided to clients.
  • Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products

REFERENCES

John Matahe
Supervisor
matahejohn@yahoo.com
P.O BOX 6459 – 00300
Dandora
Nairobi.
mobile: 0724344754

George Wahome
Operations Manager
wahomegeorge@yahoo.com
Equity Bank Enterprise Rd- Industrial area
Po box 00500-75104
Nairobi
Mobile: 0722100554