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Joseph Wheeler

Maintenance Technician Supervisor

Experience

Apr 2011Present

Maintenance Technician Supervisor

Olympic Athletic Club + Hotel Ballard

  • Troubleshooting and resolving issues with software systems and building hardware
  • Handle all machine and facilities maintenance through preventative work and by request
  • Provide employee tech support, member customer service, and help desk support
  • Maintain server room and ensure network function for 24 hour facility
  • Ensure proper documentation, notification, escalation, tracking, and follow up of all incidents and requests 
  • Coordination with contractors and vendors for building projects, facilities updates, deliveries and inspections
  • Weekend manager

Jan 2010Dec 2010

Porter/ Lot Attendant

Carter Subaru
  • Coordination of vehicle shipments, pick ups and deliveries to and from dealership
  • Vehicle detailing to the highest standard prior to customer delivery
  • Service desk back up help and occasional tech support as needed

Education and certifications

20172019

Information Technology AAS Degree

University of Phoenix

Graduation December: 2019

Google IT Support Professional Certificate

Qualifications

  • Knowledge with Windows 7/8/10, MacOS, Linux
  • Programming experience (Python, HTML/CSS, JavaScript, MySQL)
  • Learning C and Assembly languages 
  • Networking knowledge (LAN, WAN, DHCP and DNS protocols, VPN) 
  • PC building experience