Joseph Fogoros Fogoros

Joseph Fogoros Fogoros

Work History

Work History

Account Representative

Honda Financial Services
Customer Account Representative, Wilmington, DE, Handle early stage collection calls(15-29 days), including both inbound and outbound. Field customer's questions, comments, and concerns, for instance setting up payment plans and granting extensions and deferrals. Established and maintained the fastest customer account wrap up time for the early stage collections department. Developed proficiency at large volume customer service.

Financial Advisor

The Vanguard Group
Financial Processor, Malvern, PA, Handle and process incoming customer requests, including buying and trading of mutual funds, as well as IRA and 401k contributions. Review and implement customer account changes, such as change of address and alterations to wills and estates. Clarify customer requests through phone communications with the clients.

First Grade Esl Teacher

Golden Gate American School
First Grade ESL Teacher, Phnom Penh, Cambodia, Taught a full roster of 20 students for the entirety of the 2013 school year. Developed a yearly curriculum and daily lesson plans for the subjects of English, Math, Science, Humanities, Art, and PE. Used communicative and interpersonal skills to break down cultural and language barriers, as well as teach students the conceptual ideas that will serve as the foundation for their educational future. Created and graded all examinations. Held biannual parent-teacher conferences and private tutoring sessions for struggling students.
Jan 2012 - May 2012

OUTREACH ASSOCIATE

YOUTH STREET OUTREACH PROGRAM

Reach out to the youth (target ages 8-18) on the streets. Build relationships, serve as role models, provide information related to youth identified interests, needs and concerns, and engage the youth in recreation and educational activities.Identify local services and activities, disseminate this information to the youth and their families and assist the youth in accessing these services.Organized and ran a one day event, in which the University of Delaware Men’s Basketball team came to a local park to participate in games, as well as promote the importance and value of education.

Education

Education

B.A

University of Delaware
Jan 2013 - Jan 2013

TESOL CERTIFICIATION

LANGUAGECORPS USA

Skills

Skills

LEADERSHIP

WRITING

MICROSOFT OFFICE

COMMUNITY OUTREACH

TESOL

SPANISH

Communication Skills

Certifications

Certifications

TESOL CERTIFICATION

LANGUAGECORPS USA