New Jersey Department of Labor
- Researched claims and determined eligibility of claimants for unemployment insurance based on New Jersey unemployment compensation laws and regulations.
- Contacted employers, claimants, physicians, and attorneys by telephone, fax, and email in order to secure needed documentation to make a claim determination.
- Conducted fact finding telephone interviews and resolved discrepancies with claimants and employers in order to properly adjudicate claims.
- Provided excellent service to claimants and employers while maintaining strict quality control standards as audited by senior management. Consistently scored in the top ten percent of all adjudicators.