Work History

Work History
May 2014 - Present

Quality Optimizer

Boehringer Ingelheim
Provides real-time quality support to process documentation of products within assigned Flow lanes to support continuous improvement, development of robust processes, drive site right-first-time metrics and reduce product investigations and rejects. Identifies Quality optimization opportunities, as well as pursues opportunities identified by others. Performs assessments of risk vs. behavior and participates in cross-functional assessments as required to evaluate opportunities. Partners with Process Optimizers and Physical Flow peers to assist with root cause analysis and CAPA review facilitating rapid closure of deviations and ensures actions are taken to prevent recurrence. Provides mentoring to facilitate the identification of process issues and implement sustainable solutions within assigned Flow lanes and technologies aligned with Site Metrics, Business Objectives, and Site Strategy. Complies with all DEA, FDA and cGMP regulations while performing daily tasks.
Oct 2014 - Mar 2015

Gallery Support Associate - Seasonal

Restoration Hardware

Offered sales associates and design team support with inventory needs. Pulled requests for items from back of house for clients to purchase and/or view.  Built strategic relationships with clients to meet their needs while achieving daily sales goals of up to $2,500 per shift.  Managed inventory in back of house and accepted orders from RH Distribution Centers.

2013 - 2015

Cupcake Connoisseur / Owner

Little Ginger Cupcakes

Fulfills customer orders for specialty cupcakes and other baked goods for weddings, birthday parties, and other special occasions.

Apr 2013 - May 2014

QAS, Technician IV, (CHEMSTORE)

Boehringer Ingelheim
Responsible for ordering and receiving of inventory for all of Quality Control and Launch including DEA controlled substances. Supports the cleaning validation/verification process, sample login and destruction process. Identifies issues with cleaning validations and communicates them to management offering suggestions for solutions. Performs training for new hires in all areas and processes including LabWare, SAP, Inventory Control, and Cleaning Validation preparation. Enters transactions through Ariba, Labware and SAP to support daily functions. Investigates and troubleshoots all entry errors and errors in locating samples within Quality Control. Identifies gaps in processes or opportunities for improvement. Leads departmental and inter-departmental teams/projects. Supports internal and external audits for the Quality Control Laboratories and for our vendors. High proficiency level with Microsoft Office, including: Excel, Word, Outlook and PowerPoint. Also uses Adobe Acrobat on a regular basis. Frequently issues and handles controlled documents for QC and QAS.
Nov 2013 - Jan 2014

Cost Plus World Market

Seasonal Associate

Completed register transactions for customer purchases.  Assisted with stock checks and unpacking shipments.

Jan 2012 - Mar 2013

QAS, Technician III, (CHEMSTORE)

Boehringer Ingelheim
Anticipated and fulfilled the needs of analysts/scientists. Prepared laboratory supplies, documentation, and samples for analysts. Completed cleaning validation analysis of production equipment after use. Complied with all DEA, FDA and GMP regulations while performing daily tasks. Handled and properly stored controlled and non-controlled substances. Performed daily verification of laboratory equipment. Certified in UV-Vis analysis, pH testing, sample preparation, and sample calculation. Familiar with total solids and HPLC testing. Completed transactions in Labware and SAP.
Apr 2012 - Jun 2012

west elm

Part-Time Stock Associate

Unpacked shipments from distribution center.  Assisted sales associates with client needs.  Helped to maintain a clean and cohesive shopping atmosphere.

Sep 2010 - Feb 2012

Giant Eagle

Pharmacy Technician

Team player in an innovative call center setting. Responsible for incoming and outgoing calls from patients, physicians, and other pharmacies and providing them with outstanding customer service at all times. Maintained records of all inbound and outbound calls for 4 pharmacies. Entered prescriptions accurately into the pharmacy computer database. Handled third party claims when necessary. Completed verifications of data entry for other technicians, interns, and pharmacists. Worked with patients in the Specialty Pharmacy Program. Trained new technicians.

May 2008 - Sep 2010

Lead Pharmacy Technician

Kroger

Provided excellent customer service and developed relationships with each pharmacy patient. Entered prescriptions into a computer database. Placed orders for pharmacy supplies, stocked shelves, and maintained an accurate record for inventory control. Created the technician and pharmacy intern schedule and daily task schedule for up to 25 employees. Developed new methods to keep the pharmacy organized and running efficiently. Handled all filing and paperwork for the pharmacy. Trained new technicians.

Jul 2007 - Apr 2008

Store Manager

Graeter's Ice Cream

Responsible for the operation of an old fashion ice cream store. Hired and led a crew of up to 15 people. Handled payroll, scheduling, and timesheets. Planned and ordered necessary supplies to run the store efficiently and maintained an accurate inventory control record. Analyzed data to improve sales and achieve monthly sales goals. Developed creative strategies to promote seasonal flavors, sundaes, and other promotions. Effectively merchandised candy, and seasonal promotions to enhance sales.  Opened a new store for the franchise and later transferred to a higher volume store based on performance. Developed relationships with neighboring businesses that resulted in regular sales for events.

Education

Education
2014 - 2017

Bachelor of Arts in Organizational Leadership

Northern Kentucky University

Currently Enrolled

Aug 2002 - May 2006

Diploma

Louisville Male Traditional High School

Mathematics Major