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Work History

May 2012Present

PEX Software

PEX Software is an experienced provider of software solutions specifically for the property industry working with market leading companies to transform their customer service proposition, applying solutions to leverage the most unique and valuable aspects of their business.

Jan 2016Present

I.T. Manager

Maintaining the position of Solutions Architect I was asked to also manage the I.T./Sys. team. In this period we achieved:

  • 95% reduction of "out-of-hours support calls";
  • organised the server infrastructure which allowed/lead to:
    • Reduced costs;
    • Increased number of environments - created the "QA environment layer";
    • Forecast the infrastructure cost per client per month and overall for the company;
  • Introduced a server access security policy;

As a Solutions Architect I have also defined/designed integrations with Payment Gateways and Services in Denmark, API´s for integration with 3rd parties for utilities consumption data, tenant/guarantor referencing, maintenance orders management, etc.

Sep 2013Jan 2016

Solutions Architect

Technical project manager/Team Lead of an implementation partnership project with easyProperty.com

I joined this project in November 2013 with the aim of producing the documentation standards. By January 2014 I was responsible for the architecture and design of new solutions, technical support, consultancy services, technical project management and team lead (team varying from 2 to 5 developers and 2 testers).

Technical project manager/team lead of a  full re-work of Nido Student Living booking website and student portal having taken active part of the development of both.

Duties:

  • Business analysis, requirement gathering, functional and technical documentation;
  • Technical project management: resource planning, sprint planning (development and testing), product delivery time-frames,
  • Application and architecture design.
  • SLA monitoring: bugs, new functionality, sprints, outages, etc.
  • Technical Support;
  • Jira project management, roadmap and reporting on SLA metrics and billable hours.
Oct 2013Dec 2013

Analyst Programmer/Business Analyst

Responsible for introducing functional and technical documentation into the company I was entrusted with the extra role of business analyst and consulted on most of the companies projects with the aim of producing technical documentation and helping others in doing so.   

May 2012Sep 2013

Software Developer

Lead developer of Probooker, a booking management system directed at the student accommodation, transit hotel and film studio industries. I was responsible for the design, prototyping, testing and delivery of complex technical solutions.

Managed the full life cycle of a project to develop a kiosk application for transit hotels, from conception through to delivery, with a team of 2 developers.

Duties:

  • Design and development of new features. Testing and debugging of existing system functionality;
  • Analysing data and conducting compatibility and quality assurance testing;
  • Implemented Version control with Visual Source Safe;
  • Consultancy: working in close proximity with our clients, at all levels (from MD to end-user), I helped the client in understanding their business needs and priorities in order to achieve the best outcomes for their business.

  • Sprint management/technical lead: development and full cycle time estimates and product delivery time-frames ;

  • End user training.

Mar 2009May 2012

Accenture Technology Solutions
Sep 2011Apr 2012

Senior Programmer

Duties:

  • Technical documentation, progress reports, functional analysis;

  • Application development – responsible for application administration and maintenance, design and development of new features;

  • Application testing – responsible for unitary, integration and pre-production deployment testing;

  • Database maintenance and design – design, implementation and restructuring of tables, functions, triggers and stored procedures.

Projects/clients:

  • CTT – Portuguese National Post Office (10 months)

Team consisted of 2 developers and clients project manager. Main activities included development of new functionalities, estimating time of development for both developers, peer review.

  • IGFSE – European Funds Management Institute (4 months)

Development of new features and provide support client’s needs. 

  • INSS Angola – Social Security agency for Angola (6 weeks)

Small participation to aid in the development of statistical reports and technical design of the implemented solutions in Microsoft Dynamics NAV.

  • EDP – Portuguese Electrical Company (6 months)

Assigned to work with the design, development and testing team.

Mar 2009Aug 2011

Programmer

Working with other developers to build technical solutions & complete projects to budgetary and quality requirements. Also involved in creating and demonstrating software prototypes.

Projects/clients:

  • DGITA – Tax Ministry IT support division (1 year, 8 months)

Part of a maintenance project and development of new features for several applications in the financial justice department.

Duties:

  • Application development – responsible for application administration and maintenance, design and development of new features;
  • Database maintenance and design – implementation and restructuring of tables, functions, triggers and stored procedures.

Education

20042008

Bachelors Degree in Computer Engineering

Instituto Superior de Engenharia de Coimbra.
20022004

Agrupamento 1 / Geral 

Secondary school Luis de Freitas Branco