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Work experience

May 2009Jan 2010

Customer Service Representative

Dish Network

  • Provide technical support service through one-call resolution to establish a long-term customer relation
  • Assist customers with product features, installation, setup, troubleshooting and hardware operations
  • Assist customers with billing and payments
  • Sell multiple entertainment products and services as well as hardware systems and accessories
Aug 2008Mar 2009

Golf Attendant

Rancho Viejo Resort & Country Club

Personally took care and manage the following:

  • Customer Service for our golf club members and guests.
  • Made sure all of their equipment including golf carts and golf clubs were in perfect condition and ready for use.
  • To keep driving range clean and top shape.
  • Keeping inventory on a daily basis such as golf ball baskets, clean golf balls.
  • Ensured all equipment and inventory was locked up properly.
  • Informed club members and guests of services available at the resort, provided a guided tour. 
Nov 2007Aug 2008

Taekwondo Instructor

Victory Taekwondo

Monday through Friday part-time work where I trained 4 classes of at least groups of 20 students.  Students were taught the martial art of Taekwondo and the following:

  • Self Defense
  • Increase Self Esteem
  • Self Confidence
  • Self Discipline
  • Focus & Concentration

Students were also trained for special events such as belt testing, Regional, State, and National tournaments. Students age would range from 3 to 50.

May 2006Oct 2007

Server/Bartender

Galaxy Bowling Center

Worked in the restaurant of the bowling center where I attended and served up to 10 tables at a time. Customer service was a priority and timing was crucial. I was given the Top server award  for six consecutive months which included special bonuses and great tips. I was then promoted to bartender. where I was trained to  serve all kinds of different drinks and maintainedj the inventory of the bar.  I was also asked to help in various social events and banquets. Responsible for cash register. 

Education

Nov 2010Nov 2011

Certificate

South Texas Vocational Technical Institute

Skills

Taekwondo
Second Degree Black Belt

Objective

Looking for a great place where customer service is a priority and where my skills can be demonstrated.  I am a self motivated, fully bilingual, full of energy individual who is always looking for new challenges and no job is too big.

Interest

Golf, hiking, swimming, running, reading, bicyling