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Work experience

Nov 2008Oct 2011

Manager of operations

Albert's Moving LLC
Oct 2006Nov 2008

Customer service Rep/ Collections

The Active Group

Answered multiple phone lines according to account.

Worked in a bilingual environment.

Resolved customer complaints and issues regarding account.

Displayed effective use of company customized software.


Mar 2011Present

Administration associates degree of applied science

Portland Community College


i have successfully advertised Albert's Moving LLC and myservicesplus to keep gaining client's.
Collections Customer
I worked and collected payments from credit card customers and met monthly quotas.
Word 2010
I use this programs in all my business and school work effectively.
Customer Service
i have always worked in customer service. Customer Service has always been rewarding to me to help people to the best of my ability.
business administration
i have been working in business day to day operations for Albert's Moving LLC. until late last year. Since then i have opened up my own business and work all positions of the business administration part of the business. starting this business has given me a great way to apply tacticts learned in class.
Currently work with and study Excel program.
fluent in spanish and english writing effectively in both languages.