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My Objective is to utilize the skills and knowledge that I have as a Customer Service Manager to grow professionally and economically. The skills I possess are strong in the area of management and in the supervision of employees in a high-volume environment. 



Internet Knowledge

Social Media knowledgeable; You Tube, Facebook, Twitter, and Instagram for the posting of pictures and videos.

Conversational in Spanish

Bilingual in Spanish 

Microsoft Word

Produce documents in Microsoft Word

Work experience

Apr 2015Present

Customer Service Manager

Guitar Center

Administrative duties including the supervision of employees, responsible for scheduling, payroll, and management of monies. Responsible for the show room and clean pricing. 

Jan 2013Jan 2014

Sales Manager

Guitar Center

Responsible for open and close of store, scheduling of employees, payroll of employees, supervision of over 20 employees, and responsible for the growth and annual potential of the store.

Jan 2011Jan 2013

Operations Manager

Guitar Center

Oversee store operations, open and close store, inventory management, and administrative duties

Jan 2009Jan 2011

Sales Manager

Guitar Center

Responsible for providing customer support, sold merchandise, and restocked shelves for current sales

Jan 2007Jan 2008

Drum Department Manager

Guitar Center

Supervision of employees, Inventory Management, Sell Merchandise

Jan 2006Jan 2007

Sales Associate

Guitar Center

Restocked Shelves of current merchandise

Provided customer assistance

Sold current merchandise

Jan 2005Jan 2006


Peppercorns Deli

Prepared and served customers in a high volume environment, supervision of employees, open and closed store, and responsible for food sanitation procedures.

Jan 2003Jan 2004

Line Cook

Peppercorns Deli

Duties include: Morning food preparation, proper sanitation of food supplies and kitchen, responsible for food accuracy in prepared orders.

Jan 2002Jan 2003

Drum Department Manager

Sam Ash

Duties include but not limited to: Inventory Management, supervision of employees, and the marketing of products.

Jan 2001Jan 2002

Sales Associate

Sam Ash

Duties included but not limited to: Providing Customer support, selling of merchandise, stocking, and restocking of shelves,.