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Industrial Engineer

Summary

Industrial Engineer with over 8 years of experience providing real solutions to customers in the fields of Sales and Engineering, service. Recognized many times for managing, maintaining and surpass sales quote expectations, customer satisfaction index and quality of work. Skills include analysis of technical products, orientation plan, training protocols, presentations, territory management, among others. Vast knowledge of industry trends  and government guidelines through continuing education opportunities.

Work History

July 2010Present

Business Development Engineer

Ingram Micro
  • Develop a growth strategy focused both on financial gain and customer satisfaction.
  • Conduct research to identify new markets and customer needs.
  • Arrange business meetings with prospective clients.
  • Promote the company’s products/services addressing or predicting clients’ objectives.
  • Prepare sales contracts ensuring adherence to law-established rules and guidelines.
  • Keep records of sales, revenue, invoices etc.
  • Provide trustworthy feedback and after-sales support
  • Build long-term relationships with new and existing customers.
  • Develop entry level staff into valuable salespeople.
Nov 2010July 2017

Account Manager

Sprint
  • Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results for over 120 locations.
  • Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
  • Implements national sales programs by developing field sales action plans.
  • Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.
  • Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
  • Completes national sales operational requirements by scheduling and assigning employees; following up on work results.
  • Maintains national sales staff by recruiting, selecting, orienting, and training employees.
  • Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Jan 2010Jul 2010

Supply Chain Engineer (Temp)

Avon Products Inc.
  • Analyzes and reviews Supply Chain key performance indicators, identifying opportunities for improvement, determining root cause and developing plan to resolve; leads execution of resolution.
  • Works with merchandising, merchandise planning and operations resources to execute plans.
  • Plans, leads and works cross functionally with project stakeholders from conceptual design through execution of project plans related to warehouse re-engineering and optimization, using standard project management tools, like Time Studies and Lean Six Sigma.
  • Develops models of current and future warehouse layouts and operations. Evaluates model results and makes recommendations for improvement.
  • Evaluates various types of warehousing & material handling technologies and makes purchasing recommendations.
  • Researches and recommends continuous improvement opportunities for the warehouse operation based on external benchmarking and industry best practices.
Apr 2008Nov 2010

IT Engineer

Best Buy
  • Installing hardware and software systems.
  • Maintaining or repairing equipment.
  • Troubleshooting a variety of computer, phones, tablets issues.
  • Setting up computer security measures.
  • Configuring computer networks.
  • Offering technical support on-site or via phone or email.
  • Configure and repair equipment remotely.

Education

2010

Bachelor of Science (B.S.) Industrial Engineering

Inter-American University of Puerto Rico

ABBET Accredited Institution

2009

Associate of Science IT A+

SDT Advance Trainings

Certifications

2013

Pharmaceutical Process Validations Certified

Advance Job Center LLC
2013

Project Management Certified

Experts Ratings Institute
2013

Master Black Belt Lean Six Sigma Certified

Experts Ratings Institute
2013

Lean Manufacturing Certified

Experts Ratings Institute