Held full P&L responsibility as a General Manager, and took over with new property ownership. Directly supervised Sales and Marketing, Accounting, Guest Services, Maintenance, Front Desk, Housekeeping, Human Capital and Loss Prevention for this 96 rooms Hotel with a European plan.
+Succeeded in e-commerce strategies, increasing occupancy levels in 38% and ADR in 16 dollars.
+Developed business strategies with local partners to increase guest satisfaction and profitability.
+Conceptualized a 13 million dollars full renovation with a boutique luxury approach.
+Assigned for a soft ownership complicated transition.
+Implemented high end operational procedures and accomplished a well structured set of manuals.
+Designed facilities from a distressed property to a luxury fashionable hotel.
+Actively participated on business plans, budgets, projections and critical paths.