Summary

A determined, self-motivated and ambitious employee with 10 years of Health Care experience, and a great understanding of the procedure, guidelines and protocols. In my 10 years working at Palomar Pomerado Health I have gained a track record of exceeding my Patients, Supervisors and Co-Workers expectations in every element with great professionalism. I always come across as a very approachable and trustworthy person who is able to recommend the right solution for his clients/customers. With an exceptional work ethic, I will be able to hit the ground running in a busy work environment.

Core Qualifications

Information Systems Experience

CRM, PMS, EHS and MS Office Proficient

10 Years Healthcare Experience

15+ Years Phone Etiquette/Customer Service Experience

Skills

Skills

Troubleshooting and Critical Thinking

As IT Field Technician I can Determine causes of operating errors and using logic and reasoning I can identify the strengths and weaknesses of alternative solutions, approaches and resolves to problems.

Team Player and Extremely Resilient

As Radiology Tech Aide I was part of a team that excelled even when working with a skeleton crew, Both my Co-workers and Supervisor learned to rely on me.

 Ability To Achieve and Exceed Targets

As both a IT Field Technician and Car Sales Associate I've learned to meet monthly quotas and manage my time efficiantly.

Leadership, Communication and Organization

As Radiology Tech Aide working the 3rd shift I was often in charge of multiple interdepartmental responsibilities and documentation as well as Coordinating with Patients, Radiologists, Techs, Dr's and RN's.

Work History

Work History

Car Sales Associate

Feb 2015 - Present
Karz Plus, Escondido, CA

Responsible for selling pre owned vehicles to potential buyers, face-to-face and internet sales. Work with customers and finance companies to offer best prices while still maximizing profits. Maintain leads and call backs through 3rd party CRM. Responsible for scheduling vehicle maintenance for customers.

IT Field Technician

Aug 2013 - Present
Bit Byte Bit, Escondido, CA

Responsible for performing evaluations, service and maintenance for both business and individual clients while maintaining highest levels of customer service and efficient up-selling strategies (e.g. identify areas of needs and propose effective solutions.) Responsible for on-site and remote software and hardware support. Troubleshooting and maintaining of customer computer and networking systems.

Lead Radiology Tech Aide

Mar 2003 - Aug 2013
Palomar PomeradoHealth, escondido, ca

Responsible for assisting Technologists in preparing for various procedures including positioning of patient. Documenting according to procedure in compliance with established guidelines and protocols. Great understanding of HIPAA compliance. Utilization of Radiology “Cerner Millennium” Health Network Architecture (HNA) ​ as well as “Mckesson” Picture archiving and communication system (PACS).

Education

Education

2000 - 2002
Palomar Community College, San Marcos, Ca

General Education

Refferences

Joel Alegre

General Manager, Karz Plus

760.532.9650

joel@karzplus.com

Jose Solorio

Systems Engineer/Owner, Bit Byte Bit

760.458.7943

Jose@soloworxsys.com

Kelley Turnpin

Supervisor, Palomar Pomerado Health

442.281.5250

Kelley.turpin@palomarhealth.org