Download PDF

Personal Details

Self - starter, Proactive, Self confident, Results oriented.
Focused on managing critical and major process.

Birth Date: July 14th 1988, 

Address: Nativitas, Mz. 61 Lt. 25, Col. La Estacion. Deleg. Tlahuac, C.P. 13319

Home: 52 55 26 36 97 06 / 26 36 75 27     Mobile Phone: 55 19 65 31 66

Work History

Oct 2015Present

RF Data & Analyst Report Engineer (Guadalajara, Jalisco)

Huawei Technologies

Best Network Telcel

Highways, Indoor "WalMart & Regiional Universities" UMTS, GSM & LTE"analysis "Assistant" 

Partner control for drive test (Planning & Optimization AT&T ) (LCC, Ekspresa) SSV, SSD & Drive Test Probe

BN Performance Report (CEO)

Daily KPI's Report, Weekly KPI's Report

Remedy open tickets (openning and closing tickets tracker)

Smart & PRS Telcel tools

Aug 2015Sep 2015

RF Data & Analyst Report Engineer

Huawei Technologies
SWAP Telcel
Excel report by Cell & Cluster
2nd & 3erd Carrier Traffic Balance Report
Daily KPI's Report, Weekly KPI's Report 
Sep 2015Sep 2015

Drive Test Partner Supervisor

Huawei Technologies

Planning & Optimization AT&T 

Drive Test  Partner Supervisor, Cuernavaca, Morelos. R9
SSV, SSD & Drive Test Probe
Dec 2014Present

Monitoring Engineer          

Huawei Technologies

Soc Smart Care (Service operation Center) (Iusacell project)

Knowledge of the architecture of 2G and 3G network (interface elements)

Consulting and support, front / Back Office of Customer teams  for CS & PS (SMS, WEB)

Monitoring and Optimization of KPI's (Key Performance Indicator) & KQI (Key Quality Indicator)

Network Interfaces and protocols (A/IUCS/IUPS/MAP/CAP)

KPI & KQI performance reporting (excel)
Troubleshooting & Monitoring mobile networks GSM & UMTS (RNC, Node B, BTS, BSC)

Analysis of behavior and trends of network elements ( BSC/RNC/ MSC etc)

Signaling call flow analysis of the failed calls

Collect Complaints and Customer Requirements

Daily review of degradations or failures increases and report affected services , date of issue and Time of issue

Inform and create reports and work orders and incidents in the network, SEQ Management tool

May 2013Present

English Teacher 

Up English 

Planning, preparing and delivering lessons to a range of English classes 

International Phonetic Alphabet pronuntation method

Monitoring a student's progress during their studies 

STE Simplified Technical English

Publicity of Information Security


Feb 20122012

GNOC Service Engineer

Ericsson, Entel Project Chile 

Troubleshooting and monitoring alarms for GSM & UMTS (critical and major)

Responsible weekly report of incident alarms (excel) 
Behavior and changes on current alarms 

Management Citrix Help Desk tools

Remote costumer service 

Dispatcher tickets

Certifications

PET Preliminary English Test B1, Certificate 

TOEIC Test of English for International Communications Certificate, 610 Score

TOEFL Test of English as a Foreign Language, Certificate; 553 Score 

TCP -IP  & Ethernet, IETSM
Corrective and preventive computer maintenance, Instituto Conversa Certificate

Windows Servers 2003 - 2008, Certificate

Education

Sep 2012Dec 2013

Bachelors Degree Teaching English as a Second Language

Universidad de la República Mexicana

Col. El vergel, Deleg. Iztapalapa, C.P. 09880, Mexico, D.F. 
Unfinished, Certificate

Sep 2007Sep 2010

Bachelors Degree In Computer Systems

Universidad de la República Mexicana

Col. El vergel, Deleg. Iztapalapa, C.P. 09880, Mexico, D.F. 
Degree