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Jordan Lomax

Receptionist at Georgia State University

Professional Summary

An enthusiastic and hardworking individual who is keen to find an administrative position in a growth organization.  Reliable, trustworthy, and meticulous. Solid customer service skills. Able to work independently or as part of a team.

Work experience

Oct 2014Present

Receptionist

Georgia State University
  • Responsible for greeting and welcoming all visitors to the office.
  • Responsible for managing the main phone coverage.
  • Ensuring a positive interaction with our outside callers and have the knowledge to transfer the callers to the correct GSU employee or department.
  • Performed general clerical duties including but not limited to filing, photocopying, faxing and mailing
  • Acted as back-up other staff assistants during breaks and lunches
  • Ensure overall cleanliness of the office.
Feb 2013Present

Server

Nori Japanese Sushi Bar
  • Received and welcomed the guests with due attention; greeted them with a smile.
  • Provided highest quality of service to the customers by making seating arrangements and room booking prior to their visit.
  • Assisted the customers by working out their queries and grievances.
  • Coordinated with other staff to ensure the availability of best service for the guests.
  • Checked with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Prepared checks that itemize and total meal costs and sales taxes.
  • Removed dishes and glasses from tables or counters, and take them to kitchen for cleaning.
  • Stocked service areas with supplies such as coffee, food, tableware, and linens.

Education

20122015

Associate of Science (AS)

Georgia Perimeter College

Skills

Excellent Customer Service Skills
Microsoft Excel
Microsoft Office
Communication
Customer Satisfaction
Customer Service
Microsoft Word