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Summary

Professional experience as English teacher, online magazine editor and customer service representative. Continuous development in both communication and leadership skills.

Work experience

Aug 2012Present

English Teacher

Quick Learning
English Teacher Monterrey, Nuevo León English grammar proficiency skills teacher. Trained to prepare students for TOEFL, TWE, TSE and SAT among others.
Jan 2015Present

Online Magazine Editor

Jóvenes de Brisas, Castillo del Rey

Checking articles spelling, grammar and punctuation as well as overall website content and style.

Homepage: www.jovenesdebrisas.com

Sample Article: http://www.jovenesdebrisas.com/?p=629

Dec 2011Jul 2012

Billing Specialist

Teleperformance

Helped English-speaking customer solve billing and general customer care issues.

Jul 2009Dec 2011

Assistant Buyer

Grupo Costeño

Worked alongside general manager sending purchase orders to providers.

Nov 2008Jul 2009

Technical Support Specialist

Hispanic Teleservices

Helped cable internet users troubleshooting technical issues over the phone.

Dec 2006Sep 2008

Customer Care Representative

Teleperformance

Served English-speaking customer with general inquiries while solving service problems for First Data Corporation.

Education

2012

Communication Sciences

Universidad Autónoma de Nuevo LeónCommunication Sciences Faculty

Marketing and advertising coursework

Skills

Problem Solving

Short notice? Lots of pressure? No problem.

Event Planning

Organizing all sorts of public events, specially marketing conferences

Training

Delivering courses through an established method

Public Speaking

Ability to convince and audience