Jonás Alvarez Valle

Jonás Alvarez Valle

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Summary

Professional experience as English teacher, online magazine editor and customer service representative. Continuous development in both communication and leadership skills.

Work History

Work History

English Teacher

Aug 2012 - Present
Quick Learning
English Teacher Monterrey, Nuevo León English grammar proficiency skills teacher. Trained to prepare students for TOEFL, TWE, TSE and SAT among others.

Online Magazine Editor

Jan 2015 - Present
Jóvenes de Brisas, Castillo del Rey

Checking articles spelling, grammar and punctuation as well as overall website content and style.

Homepage: www.jovenesdebrisas.com

Sample Article: http://www.jovenesdebrisas.com/?p=629

Billing Specialist

Dec 2011 - Jul 2012
Teleperformance

Helped English-speaking customer solve billing and general customer care issues.

Assistant Buyer

Jul 2009 - Dec 2011
Grupo Costeño

Worked alongside general manager sending purchase orders to providers.

Technical Support Specialist

Nov 2008 - Jul 2009
Hispanic Teleservices

Helped cable internet users troubleshooting technical issues over the phone.

Customer Care Representative

Dec 2006 - Sep 2008
Teleperformance

Served English-speaking customer with general inquiries while solving service problems for First Data Corporation.

Education

Education

Communication Sciences

2012
Universidad Autónoma de Nuevo LeónCommunication Sciences Faculty

Marketing and advertising coursework

Skills

Skills

Problem Solving

Short notice? Lots of pressure? No problem.

Event Planning

Organizing all sorts of public events, specially marketing conferences

Training

Delivering courses through an established method

Public Speaking

Ability to convince and audience