Amy Jones

Amy Jones

Objective

My goal is to earn a Bachelor's of Science degree in Psychology from Longwood University, then continue my education at George Mason University in their accelerated second degree nursing program. After obtaining a Bachelor's of Science degree in Nursing, I plan on becoming a psychiatric nurse. I hope to one day work my way into the pharmaceutical industry, as my dream job would be working with psychopharmaceuticals. 

Portfolio

Work History

Work History
May 2011 - Present

Customer Service Representative

Fairfax County Park Authority

Customer Service Representative

·Register customers for park authority classes and recreation center passes

·Cash-handling and bank paperwork processing

·Answer phones and direct to upper management or assist customer

·Assist customers with online problems, pass or class issues, and complaints

·Process customer class and pass refunds

·Schedule front desk employees

·Supervise front desk employees

·Close recreation center at end of work day

Jul 2010 - May 2011

Theater Crew Member

AMC Theaters

Customer Service Desk Representative/Box Office Cashier ·Process customer refunds

·Manage customer complaints and refer them to higher management

·Answer company phone

·Assist customers with online ticket difficulties

·Communication link between employees and upper management

·Process customer ticket transactions

Concessions Cook

·Hot food preparation

·Cleaning of concessions area and food preparation machines (popcorn kettle, ect.)

·Organization and damaging out of packaged goods and hot foods

·Stocking and inventory of packaged goods

·Supervise concessions cashiers

Aug 2008 - Aug 2009

Cashier

Victor's Pizza Den

Cashier

·Organize and manage carryout orders

·Cash-handling

·Food preparation

·Cleaning and minor maintenance work

·Advertising daily specials 

Education

Education
Aug 2013 - Present

Bachelors of Science

Longwood University

Psi Chi, International Honor Society of Psychology

The National Society of Leadership and Success

Overall GPA: 3.55 (Spring 2014)

Graduation Date: December, 2014