Jonathan Donahue

Global leader for 4 major financial service clients totalling over $80mm in annual revenenue and over 3,000 FTE.  Responsible for growing client revenues 20%+/year in global business outsourcing and process optimization.  Focused on improving efficiency of processes by 50% and effectiveness 2 - 5 x through Genpact's Smart Enterprise Process and Lean Six Sigma.  Primary processes include Collections, Customer Service, Analytics, Sourcing, Finance & Accounting, Risk Management, and Commercial Underwriting.

Developed and directed turnaround initiatives for a Private Equity Owned (Accretive LLC) national legal collections firm operating in all 50 states with direct legal presence in 23 states encompassing $100M in annual revenues, $1B in collection placements, and $10B in managed inventory. Participated on senior executive team leading 30 associates to meet and exceed client expectations maximizing liquidations from highly delinquent account holders. Managed client communications processes and ensured 100% compliance with strict consumer finance regulations and client service level agreements.

ØDeveloped world class client solutions organization focused on maximizing performance metrics, simplifying client operations, and ensuring 100% regulatory compliance.

ØDesigned detailed performance metrics and client growth plans for top 15 customers to identify and resolve performance defects proactively.

ØReengineered team to create 50% capacity increase for top 10 employees to monitor, identify, and resolve key customer performance issues and initiatives. Eliminated non-value added activities, aligned analyst team by key functional processes, and began automation ofhigh effort, low value added tasks.

ØCreated sense of urgency for compliance process and initiated standardization and automation of critical compliance processes for audits and service level agreements in Finance, Operations, Collection, IT, Security, and Facilities Management.

ØImplemented an onboarding process for new clients to ensure successful integration and first 90 day performance. Launched 2 major credit card issuer programs.

Led research, development, acquisition, and launch of new products, services, and businesses managing 30+ associate deal team executing acquisition due diligence and Greenfield product launches. Identified new business opportunities and recommended investments ranging from $10M to $1B in equity capital. Developed targeted senior executive relationships with potential customers, partners, and acquisition targets. Presented acquisition recommendations to CEO for Board approval. Negotiated purchases and sales agreements. Trained and developed junior and mid-level managers in financial, strategic, and communications skills.

ØGenerated $47M within $185M sale of GE Money Auto Warranty Services. Identified and approached 181 buyers. Received 26 indications of interest and conducted 12 management meetings over 7 months. Received GE Money Presidents Award in 4Q07.

ØLed acquisition closure of Conseco Consumer Finance business out of bankruptcy encompassing $2.4B in assets, $325M in equity capital.

ØDirected design and launch of GE Money Savings business, a money market product originated online D2C, in partnership with major retailers and through stored value card relationships. Generated $1B+ in deposits in 2006.

ØOversaw development and execution of fee-based financial services market penetration strategy encompassing acquisition of Cashworks and launch of prepaid debit cards. Established cash transfer strategic partnerships. Originated 6 acquisitions and led 3 due diligence team within the largest cross-border remittance companies serving the U.S. Hispanic Immigrant community.

ØSourced and presented more than 30+ opportunities in 8 GECF markets including Prepaid Cards, Credit Cards, Education Loans, Auto Loans, Online Financial Services, and Underbanked Lending and Mortgages.

Oversaw securitization origination and capital market product development for multiple business units within GE and GE Capital as Vice President of Global Securitization and Originations. Created culture of quality in transaction-oriented business environment as Vice President of Quality. Managed 2 Six Sigma Black Belts developing and executing quality and e-commerce initiatives designed to improve productivity, effectiveness, and customer service within 250 associate Capital Markets organization. Directed syndication and private placement of middle market highly leveraged loans, leases, and structured transactions.

ØMigrated $10.5B PLCC portfolio from a private multi-seller conduit to a Public Term Issuance platform.

ØGenerated more than $5M in fee income from syndicated $1B+ debt transaction.

ØLed development of Customer Web Center to communicate current market information to 500+ origination and underwriting personnel and assist in structuring non-investment grade leveraged loan transactions.

ØImplemented Leanmethodology to improve, redesign, and develop processes to originate, execute, and distribute securitization, syndication, and export financing deal processes.

ØDeveloped strategy and process for global financial services institutions to manage multiple business units issuing ABS Term Securities and CDOs.

Provided one-stop debt financing for Private Equity LBOs ranging from $5M to $30M in transaction size. Managed complete underwriting process, due diligence, and presentation to Credit Committee.

• Selected Transactions: $17.M deal with a wire harness producer with $18.5M follow-up acquisition; $11M acquisition of telemarketer; $16.2M financing of regional retailer / distributor, and $14.5M refinancing of a steel industry service provider.

Portfolio Manager and Underwriting Associate for GE Commercial Finance. Managed day-to-day activities of major accounts such as Zenith Electronics, Wesco, Purina Mills, Dylex and others. Assisted in underwriting new asset-based lending transactions for the marketing and originations department. Transaction values ranged from $25 million to $250 million. Monitored collateral and financial performance relative to covenants, restructured troubled portfolio accounts, developed structures for new transactions, and evaluated credit and risk.

General Electric's premier leadership development organization that performs statutory financial auditing in complement with internal consulting projects critical to CEO and BOD.  Performed valuation audits for distressed, defaulted and wholly owned leveraged buyouts and commercial real estate transactions.

Completed training program to develop Business Unit Chief Financial Officers for General Electric Company.

Graduated with Honors - Beta Gamma Sigma

Teaching Assistant for Professor David Beim in Corporate Finance

Teaching Assistant for Professor John Whitney in Management of Turnarounds

Chi Psi Fraternity President & Treasurer

Varsity Wrestling; Eagle Scout