Printing tool Download PDF


I recently moved back to West Monroe, LA after residing in Acworth, GA for fourteen months. Currently, I am working as a Customer Care Professional for JPMorgan Chase Home Lending.

Work experience

Dec 2008Present

Customer Care Professional

JPMorgan Chase Home Lending

I assist prime mortgagor's in the servicing of their mortgages. This includes answering questions, receiving payments and assisting borrowers in finding options when they are facing difficult times.

Aug 2007Sep 2008

Service Programming Director

Four Points Church

I assisted in the setup and tear-down process for weekly services as well as oversaw the audio/visual aspects of each service. Other duties included recruiting and training other volunteers, audio and video editing and production, multimedia/internet development and weekly service preparation.

I still help out with Four Points Church by maintaining their service podcasts, weekly email newsletter and announcement design.

Feb 2008May 2008

Receiving Associate

Responsible for unloading daily replenishment trucks, sorting and stocking merchandise, and customer service.

Jan 2008Apr 2008

Production Crew Member

Responsible for food preparation and customer service.

Sep 2005Aug 2007


House of Prayer International

Responsible for production/direction of weekly services and special events, as well as freelance production of outside events. Also handled recruiting training for production team, web design and media development for web sites.

Sep 2006Jul 2007

Mental Health Tech

Glenwood Behavioral Health Unit

Responsibilities included security, counseling, reception, data entry, medical records and lab courier.

Sep 2005May 2006

Sales Associate

Direct Digital TV

Sales and customer service for an affiliate of DirecTV in a call center. The majority of my compensation was commission based.

Aug 2003Mar 2005


Began as a temporary position during holiday season but was promoted to full time staff afterwards. Responsible for sales, customer service, stocking and inventory management.


Aug 1996May 2000

High School Diploma

West Monroe High School

Graduated with a 3.8 GPA and received full scholarship to college.


Bill Wahl

Dan Friesen

Brent Stephens

DaMario Holmes

Tanjlia Page

Jae Wold



Adobe Photoshop
Mac OS X
Pages, Keynote, Office for Mac, iMovie, Garageband, iWeb, etc. You name it, I can do it.
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
Microsoft Word