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Jonathan Chang

Leasing Executive


I am a productive, enthusiastic and extremely motivated leasing executive that enjoys developing my skills and to grow professionally. 

I strive and work hard to achieve my goals and targets. I am very passionate and always give 110%, which is reflect in my performance and results.

I am confident in my abilities to get my work completed to meet deadlines without comprising my quality of work.

Professional skills & attributes

Impeccable customer service skills High level of communication – verbal and non-verbal
Client centric Adapt to diverse groups of clients
Professional and enthusiastic demeanor

The ability to follow instructions and deliver quality results

High attention to detail Technologically savvy
Highly reliable Proven ability to work successfully in a team environment, as well as independently
Excellent time management skills

Shows pride in personal appearances

Work History

April 2016Present

Leasing Executive

Ausin Group Australia - Sydney

Tasked with effectively handling all incoming enquiries generated from internet, walk-in, phone and referral sources. Worked independently in the field to conduct open inspections and process applications.

  • Customer service
  • Inspection & enquiry management
  • Conduct open inspections
  • Processing applications
  • Tenant screening
  • Tenant liaising
  • Lease sign ups 
  • Use of inspect real estate software & REST
  • Assist head of department and property managers with all their administration needs

I am currently assisting the head of department with rewriting checklists and procedures for NSW, VIC & QLD.

    Oct 2014April 2016

    Business Development Manager

    Ray White - Annerley

    As the main point of contact for all new rental business, I ascertain the needs and requirements of prospective Landlords and tailor my service to meet their needs. I take time to effectively communicate the benefits of using my services in order to maximise the Landlords return on their investment.

    Most Recent Achievements:

    • February 2016, placed in top 10 in new managements for an Agency in Ray White QLD
    • January 2016, placed 2nd in new managements for an Agency in Ray White QLD & placed 9th in lowest vacancy of managed properties
    • December 2015, placed 5th in new managements for an Agency in Ray White QLD, placed 6th in most properties rented & placed 1st for lowest vacancy of managed properties

    Core Responsibilities:

    • Consult with Landlords and Investors to on-board new rental properties
    • Foster a healthy relationship with the entire sales team to ensure that properties sold to an Investor will also use our property management services
    • Undertake daily prospecting activities for new business
      • Walk/call ins
      • Sales referrals
      • Database calls / maintaining client relationships
    • Attend rental appraisals for properties
      • Issue rental appraisal letters for banks to assist in the purchase of properties to be managed by my office
    • Execute new management agreement contracts with Landlords
    • Create marketing content for new properties
      • Photos
      • Scripting
    • Issue weekly Vendor Reports on vacant properties currently on the market
    • Manage application & approval processes
    • Manage Entry Condition Reports for vacant properties
    • Conduct in-bound lead nurturing
      • Maintaining contact with prospective Landlords to make sure that I am their first choice when a Landlord is ready to decide on the Agency to choose
      • Emailing or posting content I feel is relevant to the Landlord and that may add value to the relationship between them and my office
    • Manage leasing consultants
      • Provide training to effectively use industry software applications
        • Ray White – Mydesktop
        • Pricefinder
      • Oversee the processing of rental applications
      • Provide feedback on performance
    May 2014Sep 2014

    Leasing Consultant

    Ray White - Annerley

    Handled all incoming enquires generated from internet, walk-in, phone and referral sources. Conducted open inspections and processed all applications.

    • Customer service
    • Inspection & enquiry management
    • Conduct open inspections
    • Processing applications
    • Tenant screening
    • Tenant liaising
    • Lease sign ups
    • Use of inspect real estate software
    Oct 2013May 2014

    Sales Consultant

    Coronis Realty - Sunnybank
    • Customer service
    • Vendor management
    • Business prospecting and setting up appointments
    • Organising listing presentation
    • Property Write ups for
    • Conduct open inspections and open homes
    • Negotiating sales
    • Getting contracts signed
    • ReNet Software Knowledge
    • RP data Software Knowledge
    May 2010Oct 2013

    Assistant Centre Manager

    national storage
    • Customer service
    • Customer management
    • Working with budgets and KPIs
    • Debt collecting with customers in arrears
    • Handing sales enquiries
    • Resolving customer issues
    • Implementing marketing strategies 
    • Fork lifting goods
    • Sitelink System knowledge
    • Software knowledge
    • Opening and closing of office
    • Balancing end of shift registers
    • Cash register and EFTPOS
    • Maintenance of store appearance
    • Answering phones
    • Stock maintenance and handling



    High school; completion




    Certificate IV in Frontline Management

    Management Corporate Outcomes

    Certificate IV in Frontline Management - A nationally recognised qualification, the BSB42015 Certificate IV in Leadership and Management will train you to monitor health and safety, implement an operational plan, manage projects, promote team effectiveness and show leadership in the workplace




    Having completed Certificate IV in Financial Services, enables me to up skill in areas that suit my specific career goals and business needs.  I am compliant with ASIC adviser and credit licensing training requirements.


    Queensland Real Estate Certification

    Real Estate Academy Australia

    New South Wales Real Estate Certification

    NSW Fair trading


    Professional References Personal References
    Michele Cresswell - Principal Property Management, Ray White Annerley - 0412 303 735 Emily Ings - Project Coordinator, Ausin Group Sydney (Colleague) - 0431 587 535
    Geoff Sellars Principal Sales, Ray White Annerley- 0423 159 423

    Wei Tang - Director, Debt Busters - 0433 131 908 

    Andrea Wright - CA Accountant, Client Manager at Bentleys Tasmania (Friend) - 0423 367 633