I recently moved back to West Monroe, LA after residing in Acworth, GA for fourteen months. Currently, I am working as a Customer Care Professional for JPMorgan Chase Home Lending.
Dec 2008 - Present
Customer Care Professional
I assist prime mortgagor's in the servicing of their mortgages. This includes answering questions, receiving payments and assisting borrowers in finding options when they are facing difficult times.
Aug 2007 - Sep 2008
Service Programming Director
I assisted in the setup and tear-down process for weekly services as well as oversaw the audio/visual aspects of each service. Other duties included recruiting and training other volunteers, audio and video editing and production, multimedia/internet development and weekly service preparation.
I still help out with Four Points Church by maintaining their service podcasts, weekly email newsletter and announcement design.
Feb 2008 - May 2008
Responsible for unloading daily replenishment trucks, sorting and stocking merchandise, and customer service.
Jan 2008 - Apr 2008
Production Crew Member
Responsible for food preparation and customer service.
Sep 2005 - Aug 2007
Responsible for production/direction of weekly services and special events, as well as freelance production of outside events. Also handled recruiting training for production team, web design and media development for web sites.
Sep 2006 - Jul 2007
Mental Health Tech
Responsibilities included security, counseling, reception, data entry, medical records and lab courier.
Sep 2005 - May 2006
Sales and customer service for an affiliate of DirecTV in a call center. The majority of my compensation was commission based.
Aug 2003 - Mar 2005
Began as a temporary position during holiday season but was promoted to full time staff afterwards. Responsible for sales, customer service, stocking and inventory management.