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Jonalyn H. Fernandez

eCommerce Manager for Shopify, Commerce HQ, Amazon and eBay

Summary

eCommerce Manager

A versatile and effective eCommerce Manager who loves to pour out my passion and commitment in managing eCommerce stores whether from Shopify, Amazon or eBay. Loves to manage the whole store's day to day operation including the teams performances, making sure the standard operation procedures are efficiently done. Moreover, loves to learn and discover new and effective ways on how to improve oneself, the team and the company itself.

Work experience

March 2018Present

eCommerce Drop shipping Manager

Liilesy.com

Managing the store's day to day operation including the team from China, India and Indonesia.

Nov 2016March 2018

Administrative Assistant

Talented Musicians, Technigadgets and Krosiny

Managed email campaign, order fulfillment, Instagram posting, and other administrative task from tech gadgets, baby products up to musicians stuffs and accessories.

Feb 2016May 2016

Virtual Assistant

Shop Te'Neil

Managed order fulfillment, customer service, product search and listing in Shopify thru Oberlo and Aliexpress.

Dec 2015June 2016

Order Fulfillment in Shopify

Cool Stuffs and Gadgets

Managed order fulfillment in Shopify thru Oberlo and Aliexpress.

Oct 2015March 2017

Amazon Selling Central and eBay Manager

C-Mall Canada

Managed Amazon Selling Central and eBay eCommerce store from customer service, order fulfillment, inventory monitoring, product and customer review management, creating discount code, providing returns invoice, and editing existing product listings.

Sep 2015Nov 2015

Facebook Account Management

FritschNET, Inc.

Managed the Facebook account of our US clients.

Sep 2015Oct 2015

News Article Writer

News Media Company

Provides  daily top 5 trending news article about health,sciences, technology, and innovation.

Aug 2015Sept 2015

Audio Transcriptionist

Online Job

Transcription of audio file ranging from 30 minutes on wards for a company consumer satisfaction interviews.

Jan 2014Feb 2014

Data Entry

Online Job

Importing data's from pdf to microsoft excel and word in an on time delivery and services.

Aug 2015Sep 2015

Customer Service Representative and Order Fulfillment

Mayhem Threads

Customer Service Representative and Processor of Orders for online products in ebay.

Jun 2012Jun 2015

Secretary and Manager

Eagle Equipment Company Inc.

For a year, I have been a Department Secretary and was then promoted as a Manager for two (2) years for a heavy equipment company that handles the after-sales services.

Education

Jun 2007Mar 2011

Bachelor degree in General Education- Cum Laude

Liceo de Cagayan University

I graduated as a Cum Laude for the graduates batch 2010-2011. At the same time, I have passed the Licensure of Examination for Teachers.

Jun 2003Mar 2007

High School Diploma - Salutatorian

Canito-an National High School

Studied four years in high school and learned different skills such as computer literacy, article writing, editorial articles, news articles, essay writing, poem making, impromptu speech, prepared speech, declamation, book selling and cooking. I have been awarded for many times as a 2nd Placer or 1st Placer since high school with these skills.

Jun 1997Mar 2003

Grade School Diploma- Valedictorian

Anhawon Elementary School

Studied six years in Grade School and have been competed with inter-schools in our city in the different areas such as MTAP. MTAG, Science Activities, English Activities and a lot more.

Skills

Product Search and Listing

Managed and utilize my skills for product search and listing in any kind of niche whether for gadgets, clothing lines, fitness, accessories, jewelries, baby and music stuffs. For listing, I've been using Oberlo, Dropified, and eBay.

Order Fulfillment

Due to the fact that I have handled numerous eCommerce stores, I've been well trained in using different fulfillment app such as Oberlo, and Shopified/Dropified. Moreover, I am well versed in fulfilling orders in eBay, Amazon and Home Depot.

Team Management

For almost 5 years now, I've been managing teams both in a local company and in eCommerce stores. I've been able to measure and work closely with the team making sure the SOP's are done in a cost-effective manner.

Customer Service Skills

For almost 6 years now, I've been managing customer services efficiently and effectively. 

Audio Transcriptionist

Audio Transcriptionist from 30 minutes on wards for different types of interviews and recordings.

Creative Writer, Article Writer

During my high school and college days, I have won numerous awards for creative writing, article writing, essay writing and even poem making. I have been one of the writers in one of our editorial page in the campus.

Microsoft Excel , Microsoft Word, Microsoft Powerpoint, Microsoft Outlook

During my stay in Eagle Equipment, I have been trained of how to used the Microsoft Office especially Microsoft Excel and Power point.

Certifications

Oct 2011Present

Licensure examination for  Teachers

Philippine Regulatory Board of Comissioners, Philippines

Certificate of passing the licensure examination for teachers for General education.

Upwork Top Rated 100%

You can check my upwork link for more references https://www.upwork.com/o/profiles/users/_~0157846ca3d073ad28/

Principles in Life

Philippians 4:13

13 I can do all things through Christ who strengthens me.