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Telecommunications Operator with broad experience in consumer lines.Extensive knowledge of electronics from hands on training. Strengths in problem solving and customer communications.

Work experience

Aug 2013May 2016

Customer Solutions Expert

Shaw Communications


  • Outbound calls to customers about company products
  • Trained employees on business operations
  • led Team meetings on company policies and procedures
  • Resolved customer issues with their products
  • Data entry for customers accounts
  • Assist customers with billing inquires
Mar 2013Apr 2013

Safety Attendant

TOtal safety 
  • Monitoring atmospheric levels on all hot work permits
  • Filled out Hazard assessments for jobs on site
  • Trained new employees
    • Inspections on safe work practices
    • Hazard Assessments for job duties
    • Inspections on safe work practices and traffic signs

    Education

    Jan 2008Apr 2010

    Occupational Health and Safety 

    NORTHEN ALBERTA INSTITUTE OF TECHNOLOGY