Joi Hardaway

Business Development

Summary

Talented sales and territory professional with 11 years of expertise in client relationship management, sales cycle management, and sales closing techniques. Strong ability to identify growth opportunities and initiate and develop solid business alliances and customer relationships. Demonstrated strengths in territory development, account management, and sales strategy development.

Currently 122% to goal.

Work History

Work History
2002 - Present

Senior Customer Consultant

FedEx

  Business Development

  • Develop and maximize outbound proactive sales methods including customer-facing sales presentations, phone sales, teleconference presentations, webinars and client briefings
  • Build new segment customer relationships and develop valuable revenue opportunities
  • Demonstrate & train clients on products and services
  • Effectively communicate overall value proposition
  • Negotiate and support high volume contracts
  • Secure program purchase commitments

Territory Management

  • Effectively map territory/region to maximize selling efforts, resources and time
  • Develop and execute processes and strategies to increase referrals and revenue
  • Daily reporting of sales calls and opportunities via Salesforce.com
  • Develop and execute strong weekly call cycle

FedEx Office, New York, New York

Senior Customer Consultant

  • Identified, developed, and grew prospective local client base
  • Developed and implemented sales strategies with sales team and customers to promote contracted programs and marketing campaigns
  • Built rapport with customers by identifying needs and providing value added solutions
  • Sold targeted products using marketing toolkit materials, authorized websites and value propositions
  • Worked closely with Marketing on ongoing development of tools to maximize program awareness
  • Selected to participate in Effective Time Management Study (3months)
  • Trained peers on territory management techniques and strategies
2011 - 2015

Account Executive

FedEx Office & Print

Education

Education
2001

Marketing, Bachelor of Science

Wilberforce University, OH