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In my previous roles I have created and implemented the marketing strategies, managed client projects from the inception to the completion and analyzed market research data compiled during surveys and interviews. I am a mature individual who harnesses my creative skill set to manage even the most intricate problems. I developed the ability to maintain a calm demeanor during customer interfaces. I was integral in helping develop and maintain relationships with clients. During many client meetings I frequently interfaced with Marketing Vice Presidents, Directors and Managers of various advertising agencies and marketing departments. I have developed a creative flair in which I developed new customer management protocols. I’ve coordinated resources, maintained a high level of quality, trained new employees, handled the day to day duties and solved any problems that arose both on the customer side and internally.

Work experience

Jan 2008Jul 2009

Market Research Consultant


Developed strong analytical and problem solving skills while serving as key account representative for customers, field personnel, vendors and respondentsCreated and implemented MedSpan’s marketing strategyDeveloped the use of Social Media Sites as a tool, an approach never used prior to employment at MedSpan, to attract 40 respondents to participate in two market research studiesDeveloped data mining protocols to keep in touch with customers by utilizing Google Alert, an approach never used prior to employment at MedSpanPerformed statistical data analysis in order to forecast future marketing trends in the healthcare industryEstablished research methodology and design formats for data gathering for surveys, opinion polls, and questionnaires

Feb 2007Oct 2007

Marketing Coordinator

Merrill Communications

Supervised five National Marketing Campaigns Supervised the research, creation, and production of 12 sell sheets, advertisements and case studiesGoverned, stored, and verified contact information for an entire customer database consisting of over 3900 clients contactsOversaw and implemented the revamping of the company packagingCreated company publication with a circulation of over 3900 client contactsGenerated weekly electronic company-wide communications Supervised the creation of an advertisement for the Legal Marketing Association Annual Event

Apr 2005Jan 2007

Manager of Yard Operations

Union Pacific

Managed the safety process for 150 agreement employees

Organized the implementation of new company policies issued by company

Managed the transportation plan to ensure that all quality of business objectives were met

Supervised and managed expenses within assigned budgetary limits corresponding with volume of business Led and managed five supervisors and 150 agreement employees in the execution of transportation plan Executed action plans to achieve business objectives involving costs Communicated company policies and directives to employees

Jun 2000Aug 2004

Marketing Intern

Johnson Controls

Created a framework for a database to store digital video that resulted in a yearly ROI of $27,900Led the creation of 20 case studies to attract customers Created internal website press releases to inform employees about sales success stories

MedSpan Marketing

Merrill Communications Marketing

Johnson Controls Marketing




University of Illinois at Chicago

Whitney Young HS