John Goodman

John Goodman

Summary

Over twenty-nine years of technical and managerial experience in a diverse range of information technology positions, including four years managing a small company, five years managing the IT department for a global, mid-sized software company, and fourteen years in government consulting assignments

Management:

  • Built-out and scaled the application systems and IT infrastructure for a three-fold company growth; managed the IT aspects for over a half-dozen acquisitions
  • Over twenty years' experience in technical staff leadership positions; have managed up to 50 staff working on multiple concurrent projects
  • Responsible for $14 million in expense and capital budgets; negotiated and managed numerous vendor contracts
  • Implemented a very successful Sarbanes-Oxley IT compliance program, including the development and implementation of nearly four dozen IT policy and procedure documents
  • Strong track record of staff loyalty and client satisfaction and trust, including several company “excellence” awards and letters of appreciation from clients

Technical:

  • Strong, hands-on experience in systems planning, analysis, design, development, and production support; particular strength in financial systems and Oracle databases
  • Experience in strategic planning, business process re-engineering, feasibility analysis, technology/architecture assessment, cost/benefit analysis, and standards development

Personal:

  • Strongest personal attributes are a very strong work ethic, common sense, a "big picture" perspective, integrity, and the ability to communicate effectively with people of varying technical and business backgrounds
  • Adapt readily to changing business priorities, business constraints, and technical environments

Work History

Work History
Sep 2006 - Present

General Manager

Out-of-Sight Service, LLC

Manage a small company specializing in high-end residential audio/video and home technology consulting. Responsible for developing client and builder relationships, as well as system specification, proposals, project scheduling, inventory, ordering, invoicing, collections, and marketing. 

Design, install, configure, and program home theater, media room, and multi-room audio systems, as well as integrated home security, lighting, security camera, and HVAC controls.  Work with custom home builders and remodelers to design and install structured cabling, services distribution, and home network systems for new construction and renovation projects.  CEDIA Electronic Systems Technician II certification.

Maintained high customer satisfaction levels and strong repeat business with demanding, high-end clients (mostly CxOs, xVPs, attorneys, political figures, etc.).  Increased client referrals and developed new builder relationships despite a challenging demand environment for luxury services.

Jul 2000 - Apr 2006

Vice President, Information Technology; Vice President, Enterprise Applications

webMethods, Inc.

Responsible for the IT infrastructure and internal applications for a public, global integration software development company with approximately $210 million in annual revenues and 850 employees.

  • Served as the primary liaison, champion, and partner to business executives and leaders in establishing business automation priorities, objectives, and budgets.  Developed IT strategic plans, project business cases, and alternatives analyses to ensure alignment of IT investments to business objectives.
  • Managed a team of 50 technical staff and managers (approximately half supporting IT infrastructure and half supporting internal application systems).
  • Oversaw an annual expense budget of $12 million and annual capital expenditures of over $2 million.  Negotiated and managed numerous contracts for hardware, software, maintenance, and services.  Led many cost-savings initiatives, including more than $800,000 in annual telecom savings through vendor consolidation.  Maintained total IT expenses 8% below Forrester industry/company size expense-to-revenue benchmark ratio of 5.5%.
  • Implemented a thorough and rigorous Sarbanes-Oxley IT compliance program that has resulted in minimal deficiencies being identified in two annual audits by PriceWaterhouse Coopers.
  • Managed the IT aspects of several large and small company acquisitions.
  • Maintained near-100% uptime and reliability for the company’s global Cisco-based network, SecurId authentication, voice systems, and email systems.  Oversaw three data centers and worldwide helpdesk.
  • Led a highly successful implementation of an integrated Siebel 7.8 and Siebel Analytics system that supports worldwide sales pipeline/opportunity management, customer support operations, legal contracts management, and product defect tracking.  Designed most of the reporting used for sales pipeline trend analysis.
  • Generally responsible for the ongoing enhancement and support of the company’s other enterprise application systems, to include PeopleSoft financials, an OpenText LiveLink document management system, a webMethods Fabric integration backbone, the company’s public web site, and an extensive customer/partner extranet developed using webMethods Portal and Fabric.
  • Provided direct support for the company’s HR (Ascentis HR Office and SuccessFactors) and stock administration (Equity Edge) systems.  Developed dozens of small applications and reports for financial, HR, commissions, and sales pipeline analysis, primarily using Microsoft Excel, Access, VBA, and WinBatch.
Sep 1994 - Jul 2000

Director, Financial Systems; Sr. Manager, Corporate Systems; Sr. Manager, Systems Architecture

Qwest Communications, Inc. (formerly LCI International, Inc.)

Managed a team of three project managers and 35 technical staff in the implementation, enhancement, and operation of Qwest’s financial and HR/Payroll applications

  • Worked closely with Finance and HR executives and directors on strategic, operational, and business process issues.  Managed the financial and HR/Payroll system integrations for several large and small acquisitions, including planning for the integration of US West, a 55,000-employee company. 
  • Implemented one of the largest and most complex PeopleSoft Receivables systems in the country.  Delivered presentations on Qwest’s implementation at three annual PeopleSoft user conferences
  • Implemented and supported an integrated PeopleSoft GL, AP, Purchasing, Asset Management, and Project Costing system.  Upgraded the system from version 6 to version 7.5. 
  • Implemented and supported a PeopleSoft version 7 HR, Payroll, and Benefits Administration system for more than 10,000 active employees; installed and supported a Ceridian Source time entry system.
  • Developed numerous SQR batch and report programs, debugged PeopleCode and COBOL programs.  Acquired strong Oracle experience, including PL/SQL coding, performance tuning, and most DBA functions. 

Hired by the CIO to develop a two-year strategic plan for the modernization of LCI’s application systems architecture.  Supported the CIO in managing the capital and expense budget for the entire IT Department. 

Apr 1987 - Aug 1994

Program Manager; Project Manager; Sr. Systems Analyst

DynCorp, Inc. (formerly Viar & Company, Inc.)

Contributed to numerous business development activities; wrote technical proposals on topics such as systems engineering methodologies, business process re-engineering, and IT strategic planning.

Served as a Program Manager on the Information Technology Architectural Support (ITAS) Contract for the Environmental Protection Agency.  Managed a technical staff of 15 to 25 working on 6 to 8 concurrent task orders in the areas of technology assessment, strategic planning, feasibility analysis, and systems development.

Worked for over two years on the design and development of a system to support the requisition, procurement, and funds tracking functions performed by the IRS’s facilities management branch offices. Managed a team of 22 programmer/analysts to develop the application using Sybase and the 'C' language on Pyramid Unix servers.

Feb 1981 - Mar 1987

Project Manager; Team Leader; Sr. Programmer/Analyst; Programmer/Analyst

Presearch Incorporated

Served as on-site project manager of a five-person team, under subcontract to Arthur Young & Company, to design and develop a payroll system for the Department of the Treasury’s 100,000 employees. 

Led a team of five programmer/analysts for over three years in the design and development of the Mobilization Base Requirements Model (MOBREM) for the U.S. Army Concepts Analysis Agency.  MOBREM is a FORTRAN- and COBOL-based system that integrates data from several Army planning systems to produce time-phased simulations of workloads and associated staffing requirements at U.S. bases during wartime mobilization.

Education

Education
Jan 1981

B.S.

University of Maryland
1978 - 1980

U.S. Dept. of Agriculture Graduate School