Download PDF


I have over 22 years of IT leadership specializing in project management, business analysis, and managing successful operations. I am currently seeking a VP, Director, or Management level position that utilizes my high energy and enthusiasm in combination with my ability to bring order out of chaos and creativity out of others. SELECTED ACHIEVEMENTS & SKILLS *Awards / Innovation - Awarded Compuware’s 2001 "Profiles in Excellence Award" and in 2003 Certificate of Achievement for my consulting leadership and quality of work for reengineering the GM Certified Program’s IT Processes. - In 1996, breakthrough design saved $2M for a manufacturing automation system for Ford Motor Co. Proven Record for Delivery - As VP, exceeded company retention goal of 75% with 87.5% retention and delivered billable utilization rate of 95% over a 2-years period by building self-sustaining and loyal teams (2007-2009). - Delivered $880K web redesign project for Chrysler Financial’s Lease-End processing site (2008) - Delivered 15-GMAC Plan and Define projects (2006 - 2007). - Reengineered the GM Certified Used Vehicle Program by automating manual processes and consolidating multiple legacy systems into a single ASP system over a 3-year duration (2000-2003). - Portfolio Manager for 8 manufacturing applications supporting 52 Visteon plants worldwide (1997-1998). - Responsible for planning, designing, and delivering automation for a $1,850,000 connecting rod manufacturing line (1994-1997)

Work experience

May 2006Feb 2009

VP - Business Analysis

iCrossing / Proxicom

Successfully managed a 25+ member Business Analyst discipline responsible for staffing BA resources for all web development projects. - Conceived a leveraged employee model to save $600,000 annually on contractor costs and build a business analyst Center of Excellence. - Managed rapid growth by expanding Business Analysis Practice from 15 to 26 consultants in 12 months. - Streamlined delivery operations by establishing best practices, communicating domain expertise, promoting standardized BA templates, and implementing an iterative delivery process. Project Management: Successfully managed varying-sized teams (developers, BAs, QA, creative designers, Information Architects) through Plan, Define, Design, Develop, and Deploy phases. - Managed an $800,000 web development project for full re-design and integration of the Chrysler Financial Retail Self-Service web site with an 8-member development team (2008)

Oct 2005May 2006

Senioir Business Analyst

Analysts International
Summary: Short-term contract position focused on leading a 3-person Business Analyst team through GM’s redesign for the Consumer Online Retail Experience ( and Divisional Sites). - Senior Business Analyst and team lead for creating the Business, Functional, and non-Functional requirements for GM’s Online Retail Experience for Consumers ( and Divisional Sites). - Facilitated 60 hours of JAD sessions with GM’s Consumer Relationship Managers and Marketing Partner.
May 2003Mar 2005

Account Director

Digital Motorworks, LLC
Summary: Managed client relationships with combined annual revenue of over $4,000,000 that included 2-OEMs, a large dealer enterprise, and a marketing organization. Interfaced across all levels of GM management. - Eliminated $1.7 million in over aged client account receivables in first 4 months in position by establishing a timely payment process. Once implemented, maintained 90% of all invoices being current.
Jan 2000May 2003

Strategic Planner / Business Analysis

Summary: Complete redesign of the application, which consolidated 7 of 9 certification processes. This application continues to be a GM global standard in 2009. In 2001, the original system supported 23,000 certifications. In 2006, the redesigned system supported over 420,000 automated certifications. - Developed 3-year technology roadmap by engaging the business stakeholders in analysis and documentation of business requirements for the CUV Program.
Nov 1988Jan 2000

Various Leadership Roles

Ford Motor Company / Visteon
ERP Quality and Release Manager – Ford/Visteon Corp. (1999 – 2000) SAP Development Manager – Ford/Visteon Corp. (1998 - 1999) Portfolio Manager in Manufacturing Systems – Ford/ Visteon Corp. (1997 - 1998) Production Supervisor / Controls Engineer – Ford Motor Co. Windsor Engine Plant (1995 - 1997) Plant Floor Appl. Launch Analyst – Ford Motor Co. Windsor Engine Plant (1992 - 1995) Oracle DBA for 8-plants – Ford Motor Co. Powertrain Organization (PTO) (1990 - 1992) SPC Appl. Lead Programmer – Ford Motor Co. Engine Division (1988 - 1990)