Extensive professional experience in a diverse variety of management, corporate and entrepreneurial travel industry positions. Extremely well versed in all areas of travel management including effective contract negotiation, data management (back, mid and front office), operations, client management, corporate meeting/incentive planning, and sales. Strong international background successfully working with foreign suppliers. Skilled in PowerPoint Excel Access Publisher Crystal Reports Agresso, some Sabre and Photoshop. My expertise in Crystal Reports extends beyond travel industry specific report design to major ERP systems. Published in various industry publications.
Apr 2008 - Present
JRB Travel Consulting
I currently developed and operate a small successful IT and Travel consulting business from my home. My specialty lies in the creation and maintenance of Crystal Reports for large and small companies nationwide. This has led to my development of expertise in report design for a variety of ERP systems including Macola and Epicor. Some of my past and current contracts include: Tweezerman International where I worked onsite for 10 weeks at their Port Washington location and Tur-Bo Jet Products, a leading west-coast manufacturer of electronic components.
Mar 1987 - Apr 2008
Manager, Industry Relations
HRG North America
Responsible for negotiation and implementation of supplier contracts and execution of HRG’s preferred supplier program. · Successful in negotiating airline, hotel and car contracts, which resulted in my group’s meeting and exceeding revenue goals for 3 consecutive years. · Managed coordinators in each of 12 North American branches who are responsible to coordinate supplier visits/presentations/incentives and train new hires. · Developed and implemented analytical reports to track and evaluate the effectiveness of supplier contracts allowing proactive reaction to satisfy contract requirements and create incremental revenue from multiple sources. · Managed numerous North American supplier-related promotions resulting in positive shift in share and increased revenue from targeted suppliers. · Regularly liaise with supplier representatives at all levels.
Mar 1987 - Dec 1999
AVP, Meetings & Incentives
1987 - 1989
ATS Automated Travel Services, Inc
I co-founded this company to market the newly released "Commercial PARS" software from TWA.