Web Officer/ Administrator; Christoffel Blindenmission Kenya, —; Duties and Responsibilities: administrator Administering SalesForce.com to maintain: users, roles, security profiles, workflow rules, customization, report and dashboard development and support for AppExchange applications. Business Analysis; Gathering, documenting, analyzing and drawing conclusions regarding complex data and information. Defining, creating and running queries and reports. Supporting Executive Management in the development of strategy and Executive-level communications. Process Design/Re-Engineering; Documenting current state and future state processes, systems flows, and data flows. Working with various functions and end users to identify, document and communicate standard business processes as they relate to the platform. Working with management to identify new and creative opportunities to leverage the platform to support additional business processes. Project Management; Providing project management support in accordance with the standards/requirements of the Project Management Lifecycle and System Development Lifecycle. Collaborating with the business units to define project scope, objectives, assumptions, dependencies, value proposition/rationale, and impacted organizational functions and systems. Leading/supporting project management activities and deliverable development including preparation and management of project documents(i.e. Project Plans, Project Status Updates, Issue and Action Item Log, Meeting Agendas, Project Specific Deliverables). Conducting project meetings and facilitating collaborative discussions Preparing and communicating project status updates and issue logs to the Project Sponsor, Change Management, and Executive Management. Collaborating/coordinating with IT in the execution of Quality Assurance(QA) testing in line with project milestones. Developing training plans, materials and documentation for database users; keeping materials up-to-date, and coordinating new user and ongoing training sessions, contributing to user adoption and system value across the organization.