FRONT DESK AGENT AND RELIEF AUDITOR
BUTEL LLC, an IHG Franchisee
(July 2018 - Present)
Front Desk Agent and Relief Auditor for 117-Room New Hotel with Restaurant and Bar - Holiday Inn & Suites, Biltmore Village - Asheville, NC
Front Desk Check-Outs and Guest Service - 3rd Party Reviews and E-mail replies, Commission Reviews - Audit for restaurant, bar, marketplace and hotel.
SYSTEMS and CERTIFICATIONS: Opera, Micros, True Hospitality Service Skills and Essentials of Loyalty Training.