I’m originally from the beautiful country of South Africa, and I'm now living in Cambridge, in the United Kingdom. I’ve been involved with tech startups my entire working life, having founded my first startup while still in college (an eCommerce startup) in 2006, and more recently with a web agency that I founded in 2010, which I then handed over to my co-founder (and good friend) in 2016, after managing the company for 6 years.
I often describe myself as a “jack of all trades” type of person, as you might expect with my background. I’ve had experience working with customers in support, sales and business development, as well as product development. I’m also comfortable digging into the technical stuff and even writing up some code where needed, but my primary strength has always been with leading and managing people.
I’m an entrepreneur at heart, and I’m always looking to solve problems and find better ways of doing things in whatever role I find myself. Over the past two years that I've spent working in the Web Support team at GitHub, I've had the opportunity to level up my support knowledge, as well as gain an understanding of the "GitHub way" of working.
I have loved every moment of this, and now feel that I would be able to contribute even more to GitHub, and make use of all the management experience I've gained throughout my career, in the role of Technical Support Manager.