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Work experience

Aug 2013Present


English Made in the USA
Create a comfortable and friendly teacher/student relationship. Develop an education plan for each individual student. Manage class schedule at various location with in São Paulo. Translate and review documents. Educate students on cultural differences. Provide support for students that will be traveling to an English speaking country.
Mar 2007Jun 2013


Costco Wholesale
Provide customer service for offsite meetings and demos as well as in the warehouse. Create manageable membership accounts for large business clients. Cold call and canvas business to create a working relationship with both the business and their employees. Upsell membership by educating potential and existing members of the full benefits of the membership. Develop and manager special events to showcase services and benefits of membership. Function as a liaison to the surrounding community. Review and distribute all small local donations. Support other departments as needed.
Aug 2003May 2006

Catering Supervisor

Assist management in day to day operations. Supervise onsite and offsite event staff. Package and deliver all items needed for event. Problem solve logistical issues. Act as liaison between client and management. Provide support for clients as need.



Bachelor of Business Administration (B.B.A.)

Middle Tennessee State University

Associate of Science (A.S.)

Columbia State Community College


Long-term Customer Relationships
Customer Satisfaction
Account Management
Customer Support