• San Antonio TX
John W Hancock, MBA

John W Hancock, MBA

Education

Education

Doctor of Business Administration (DBA)

2014 - 2016
University of the Incarnate Word

The degree of Doctor of Business Administration (DBA or D.B.A. and equivalent to Ph.D. in Business Administration) is a highest academic degree and a research doctorate in business administration.

MBA with emphasis in Healthcare Administration

2010 - 2012
Texas A&M University, San Antonio
Delta Mu Delta Business Honors Society.

BS in Leadership Development

1999 - 2005
Texas A&M University, College Station

Deans list 2004 and 2005

Work History

Work History

Adjunct Professor of Management Science

Jul 2014 - Present
University of the Incarnate Word®

Adjunct Professor of Management Sciences. Quantitative linear programing methods and modeling. Focus on common business applications such as Microsoft Excel to create solid decision making models for multidisiplinary scenarios.

Courses

  • MGMT 3371

The second course in a sequence of three, Analytical Decision Making in Business II continues the use of mathematical and statistical techniques in the analysis of managerial problems and the design of new and improved systems. The emphasis of Analytical Decision Making in Business is on problem recognition, problem formulation, selection of proper techniques, problem solutions and evaluation of results. The use of electronic spreadsheets and statistical software packages is an integral part of this course. Subject material in this second quantitative course will typically include Hypothesis Testing, Analysis of Variance (ANOVA) Chi-Square Analysis, Linear Programming, Transportation Models, Project Management (PERT/CPM), and Decision Theory.

  • MGMT 3372

The final course in a sequence of three, Analytical Decision Making in Business III continues the use of mathematical and statistical techniques in the analysis of managerial problems, the design of new and improved systems, and the implementation of results in order to achieve desired systems performance. The emphasis of Analytical Decision Making in Business is on problem recognition, problem formulation, and selection of proper techniques, problem solutions and evaluation of results. The use of electronic spreadsheets and statistical software packages is an integral part of this course. Subject material in this third quantitative course elevates the student's knowledge of advanced statistical and analytical techniques; such topics as Forecasting, Inventory, Waiting Line Theory, Simulation, and Markov Chain Analysis will be addressed.

Area Manager of Operations

Aug 2013 - Jun 2014
HealthPort LLC

Area Manager of Operations (Texas)

  • Developed and deployed unique productivity management system using Microsoft Excel for the Texas region.
  • Increased team performance by 200% leading to corporate adoption of productivity management techniques.
  • Decreased turnover from highest region in the U.S. to lowest region in the U.S.

Enrollment Specialist

Dec 2010 - Dec 2011
Texas A&M University, San Antonio
Assisted students with admission questions, financial aid, veterans affairs, and business office questions.

Accounts Manager and Administrator

Mar 2007 - Aug 2010
Maxim Healthcare Services

Carried out various responsibilities, such as operations management, business lines development, financial management, and sales and team administration. Negotiated contracts with insurance companies and private vendors. Responsible for all operational and marketing efforts. In charge of financial management, operations management, sales management, service management, and administrative management. Analyzed financial reports, including accounts receivable, weekly payroll for employees, client authorization for services and billing, and weekly/quarterly/annual cash balance sheets and income statements.

  • Office of the year 2008
  • Office of the year 2009
  • Lead, trained, and promoted 3 subordinates to administrative roles
  • Top revenue producer, central region 2008 & 2009
  • Instrumental lead role in a small team that created the first successful pediatric therapy devision (PT, OT, & ST) for Maxim Healthcare Service

Personal Banker and Business Banking Specialist

Aug 2005 - Mar 2007
Wells Fargo Bank

Certifications

Certifications

CITI Certification for Research in Human Subjects

2014 - Present
University of the Incarnate Word

Skills

Skills

Technology

Microsoft Excel, SPSS, Management Scientist, MS Office, and Mac

Healthcare

Business Development

Management

Leadership Development