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John W Hancock, MBA

Adjunct Professor of Management Science, Doctor of Business Administration Cohort II, Researcher, Health Care Consultant

Education

20142016

Doctor of Business Administration (DBA)

University of the Incarnate Word

The degree of Doctor of Business Administration (DBA or D.B.A. and equivalent to Ph.D. in Business Administration) is a highest academic degree and a research doctorate in business administration.

20102012

MBA with emphasis in Healthcare Administration

Texas A&M University, San Antonio
Delta Mu Delta Business Honors Society.
19992005

BS in Leadership Development

Texas A&M University, College Station

Deans list 2004 and 2005

Work experience

Jul 2014Present

Adjunct Professor of Management Science

University of the Incarnate Word®

Adjunct Professor of Management Sciences. Quantitative linear programing methods and modeling. Focus on common business applications such as Microsoft Excel to create solid decision making models for multidisiplinary scenarios.

Courses

  • MGMT 3371

The second course in a sequence of three, Analytical Decision Making in Business II continues the use of mathematical and statistical techniques in the analysis of managerial problems and the design of new and improved systems. The emphasis of Analytical Decision Making in Business is on problem recognition, problem formulation, selection of proper techniques, problem solutions and evaluation of results. The use of electronic spreadsheets and statistical software packages is an integral part of this course. Subject material in this second quantitative course will typically include Hypothesis Testing, Analysis of Variance (ANOVA) Chi-Square Analysis, Linear Programming, Transportation Models, Project Management (PERT/CPM), and Decision Theory.

  • MGMT 3372

The final course in a sequence of three, Analytical Decision Making in Business III continues the use of mathematical and statistical techniques in the analysis of managerial problems, the design of new and improved systems, and the implementation of results in order to achieve desired systems performance. The emphasis of Analytical Decision Making in Business is on problem recognition, problem formulation, and selection of proper techniques, problem solutions and evaluation of results. The use of electronic spreadsheets and statistical software packages is an integral part of this course. Subject material in this third quantitative course elevates the student's knowledge of advanced statistical and analytical techniques; such topics as Forecasting, Inventory, Waiting Line Theory, Simulation, and Markov Chain Analysis will be addressed.

Aug 2013Jun 2014

Area Manager of Operations

HealthPort LLC

Area Manager of Operations (Texas)

  • Developed and deployed unique productivity management system using Microsoft Excel for the Texas region.
  • Increased team performance by 200% leading to corporate adoption of productivity management techniques.
  • Decreased turnover from highest region in the U.S. to lowest region in the U.S.
Dec 2010Dec 2011

Enrollment Specialist

Texas A&M University, San Antonio
Assisted students with admission questions, financial aid, veterans affairs, and business office questions.
Mar 2007Aug 2010

Accounts Manager and Administrator

Maxim Healthcare Services

Carried out various responsibilities, such as operations management, business lines development, financial management, and sales and team administration. Negotiated contracts with insurance companies and private vendors. Responsible for all operational and marketing efforts. In charge of financial management, operations management, sales management, service management, and administrative management. Analyzed financial reports, including accounts receivable, weekly payroll for employees, client authorization for services and billing, and weekly/quarterly/annual cash balance sheets and income statements.

  • Office of the year 2008
  • Office of the year 2009
  • Lead, trained, and promoted 3 subordinates to administrative roles
  • Top revenue producer, central region 2008 & 2009
  • Instrumental lead role in a small team that created the first successful pediatric therapy devision (PT, OT, & ST) for Maxim Healthcare Service
Aug 2005Mar 2007

Personal Banker and Business Banking Specialist

Wells Fargo Bank

Certifications

2014Present

CITI Certification for Research in Human Subjects

University of the Incarnate Word

Skills

Technology

Microsoft Excel, SPSS, Management Scientist, MS Office, and Mac

Healthcare
Business Development
Management
Leadership Development