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John H. De Leon

Business System Analyst at Edwards Lifesciences


Business Systems Analyst with 6 years of experience on diverse business areas: Manufacturing, Labeling, Warehouse, Incoming Inspection, Shipping and Validations Systems.

  •  Extensive application support, business analysis, and projects experience with Oracle JD Edwards ERP software in the Labeling, Manufacturing and Quality industry.
     Knowledge of the SDLC model and proven ability to lead project initiatives by adhering to the practice.
  • Ability to communicate effectively with both technical and non-technical stakeholders, both orally and in writing.
  • Ability to create and manage Project Plans and timelines.
  • Strong technical document writing for: Manufacturing Equipment Validation Protocols IQ/OQ/PQ, Business Requirements, Technical Requirements and JDE Test Protocols.
  • Strong Microsoft SQL Server experience for database queries / analysis / administration.
  •  Proven track record as an IT professional who strives for quality results, excel as a team leader as well as a team member, and can effectively plan and deliver under minimal supervision and direction.
  •  Specialties: Gather, understand and document business requirements. Define, design and document business flows and processes. Validate business requirements through test protocols and UAT testing. Develop training materials and conduct end-user training. Provide application support to production operations.

Work Experience

Sept 2016Present

Lead Business Systems Analyst

Edwards Lifesciences

- Lead IT area local projects 

- Lead Local JDE Application Implementations

- Sharepoint Site Administrator

- Business Intelligence 

- Subject Matter expert on core IT systems and Databases

May 2013Sept 2016

Business System Analyst

Edwards Lifesciences

- Elicit requirements from the business to design systems and solutions to satisfy business needs on the Oracle JD Edwards ERP system.

- Write system validation documents using Software Verification & Validation techniques.

- Generate cusomized reports according to business requirements using Transact SQL

- Conduct User Acceptance Testing sessions with users for new manufacturing operation systems testing. 

- Conduct User training sessions for new manufacturing operation systems.

- Responsible for Quality Assurance on documents related to Information Technology.

- Core Technology department team member on business projects.

- Subject-matter expert on labeling systems.

- Responsible for critical systems validations.

Apr 2011May 2013

Assoc. Business Systems Analyst

Edwards Lifesciences

- Responsible for Labeling Printers and systems validation executions.

- Principal application support contact for production, manufacturing, finance, warehouse and distribution systems for Edwards Lifesciences Enterprise Resource Planning system (Oracle JD Edwards).

- Local support for support on corporate projects related to Information production systems.

Jun 2010Apr 2011

Jr. Technical Analyst

Edwards Lifesciences

- Applications Support
- HelpDesk tickets attendance
- Manufacturing operations and labeling
- Finance month and year end support
- Fix Finance integrities
- Quality and incoming inspection support




Master's Degree, Project Management


This master  will be completed on 2018


Master's Degree, Project Management

Universidad Politecnica de Valencia

This master is currently being held at INTEC in Santo Domingo and will be completed on 2018


Computer Systems Engineering

Pontificia Universidad Catolica Madre y Maestra

Software Quality Engineer Certification

American Society  For Quality (ASQ)

This certification is on going and will be completed on 2016


Microsoft SQL Server Course Completion 




ITIL Foundations V3

Pink Elephant

Querying Microsoft SQL Server


Administering Microsoft SQL Server


Project Management Methodology and Leadership


Advanced Excell Course


Core Solutions of Microsoft SharePoint Server 2013


In this course I learned how to implement, configure a sharepoint server and create customized advanced applications for the business


Building Business Solutions with Microsoft Sharepoint


In this course I learned how to build custom sharepoint applications for the business


Global Labeling System Implementation Project (FDA Unique Device Identification compliance project)

As a Business Systems Analyst I am working along with colleagues from different regions gathering requirements for a new JD Edwards labeling application that helps the company to comply with FDA regulations regarding Unique Device Identification and electronic label verification. I am also working with the validation plan that will be executed on Dominican Republic, Puerto Rico and California U.S.A locations, and will lead the Dominican Republic site validation for the new Software Application as well as Zebra Labeling Printers, workstations and scanners for all production lines.
I am also working on the development of user manuals and imparting training to all the users that will interact with the new system.
I am also working as a contributor to the Business excellence team for the new packaging lines layout design and Standard Work design for the new process with the new labeling system.

Quality Operations Improvement Project (Six Sigma Project)

As a Business Systems Analyst I worked directly with quality stakeholders to elicit the requirements for lot tracking applications and reports to be able to visualize all manufacturing lots that are retained on the system as well as design the system to be implemented according to the requirements gathered.
I have participated on the Software Validation and testing design as well as test executor to assure the compliance of users requirements.

Incoming Optimization Project (Six Sigma Project)

As a Business Systems Analyst in this project I have worked with the Stakeholders to elicit the different requirements and testing for the Information Technology side which includes JD Edwards application modifications, JD Edwards Reports Modification, new Qlikview reports creation and Handheld implementation for the Warehouse Side.

Warehouse System Improvement

As a Business Systems Analyst I was working directly with warehouse stakeholders to elicit the requirements for handhelds implementation on the warehouse and be able to use RFSmart system to transfer and dispatch materials to the Shopfloor.

Pragmatyxs Web Validation

Provided support with the validation for the server architecture redesign of Pragmatyxs and Loftware systems executing the Installation Qualification \Operational Qualification and testing representing the Dominican Republic plant.


Presentation Skills

Participation on new employees training presentation as IT representative.

Presentation of new Systems to Management.
Participation on IT Innovation presenting innovation gadgets.
Impart JDE New applications training on sessions of 60+ users.

Analytical skill

Participation on Incoming Inspection Value Stream Map Process where we analyze the whole incoming process for both current and future state to create a new Incoming router for Raw Materials to be able to track all process
steps and generate a metrics Dashboard as IT core BSA for Enchilada Project.
Participation on Quality Operations Value Stream Map Process where we analyze the In process manufacturing work orders sent to quarantine in both current and future state to develop a new JD Edwards application to track them as IT core BSA for Enchilada Phase II Project.

Billingual English-Spanish

Native Spanish speaking

Native English speaking

Microsoft SQL Server

Information extracts from different business systems as JD Edwards, Kronos and Eikon (Human Resources System) from business requirements.
Fix corrupt data in JD Edwards ERP System.
Database backup and restore for local systems such as Infinity QS and Eikon.
Infinity QS Database migration.

Sharepoint Development

Develop diverse tools for business use such as Non Conformance Report logs, Labeling issues logs and maintenance of the Dominican Republic IT Sharepoint site.