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Work experience

Suncrest Solar

2016-052016-09

CSR/Account Manager

Provide top notch service to customers, field ops, or city employees by attending to the need at the time. Examples being scheduling/ closing events, updating customers profile, outbound  calls to request documents or information, urgent customer matters  (power trouble, or appliance not working) and others.

XPO Logistics

2015-102016-04

PIT Operator

Load/unload US postal mail, keeping detailed accounts of inventory as it is scanned to and from destinations.

Sundance Catalog

2014-082015-04

Customer Service Representative

Inbound calls and emails handling retail orders, addressing customers concern, and taking catalog requests from potential customers.

Burger King

2013-102014-08

Shift Supervisor

Account for all actives of up to 6 crew members, as wells as inventory, cash drawers, and lock up of facility.

Footlocker

2012-092014-05

Sales Associate

Keep up to date with all new merchandise to assist with questions and the ability to connect.  Also Upsell items related to merchandise customers are interested in.

Education

Lynn Vocational Technical Institute

2004-092008-05

High School Diploma

Area of Study: Marketing 

Skills

Computer Proficient 

Word

Type 35 +WPM

Excel

PowerPoint

Chrome (Internet Explorer)

Adobe

Office

& more