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Summary

Results-driven and goal-oriented business development and account management professional with over 17 years of experience in commercial, industrial, and military utility equipment.

Work experience

United Rentals

Nov 2015Present

Outside Sales Representative (Power & HVAC)

  • Establish new accounts through the development and prospecting of potential customers.
  • Make formal sales presentations to customer decision-makers, presenting a full range of turnkey services to potential customers.
  • Increase services rendered to existing accounts, through sales calls and relationship development with customers.
  • Report new business development and account management activity via SalesForce customer relationship management system.
  • Work with technical staff to provide customers with job site assessments, application solutions and plans, equipment sizing, professional quote writing, credit authorization assistance, problem resolution, and follow-through.
  • Create synergy opportunities by providing existing accounts with information on other products and services offered by United Rentals, including other specialty product lines.
  • Educate customers on equipment through demonstrations and personal training sessions.
  • Coordinate the implementation and maintenance of new services for customers.
  • Assist the operations staff by following up with customers on invoice and payment collections.

Wacker Neuson Sales America

Nov 2011Nov 2015

Business Development Manager (Industrial Technologies)

  • Managed a 12 state territory with the primary role of increasing penetration of Wacker Neuson industrial equipment into assigned national accounts at the district and regional levels.
  • Developed relationships with key operational management personnel at assigned national accounts.
  • Maintained long-term presence and access, while growing penetration and market share within national rent-to-rent and retail distribution channels.
  • Responsible for synthesizing corporate strategic objectives and sales budgets for the purpose of developing and executing sales strategies within the assigned markets.
  • Conducted sales and applications training with dealer personnel, equipping them with the knowledge and resources necessary to effectively sell and promote Wacker Neuson products.
  • Key conduit of information between product management, engineering, and product support at corporate headquarters and distribution channel partners in the field.  

Cummins Atlantic

Dec 2009Nov 2011

Project Manager (Data Center)

  • Served in a full time, on site project management role of a high visibility data center construction project for a strategically important client.
  • Managed all aspects of the installation and commissioning of nineteen 2mW commercial power generation systems.
  • Communicated with project general contractor, electrical contractor, and various vendor partners to coordinate project tasks and waypoints.
  • Additional duties included providing inside sales support to industrial equipment sales staff and IT support for computer and network systems.
  • In 2009, selected to manage the Cummins PowerSweep III initiative at the local level which included all aspects of the fielding of Lenovo work stations to every employee at the branch.



ManTech International

Jun 2007Dec 2009

Power Generation Technical Advisor (Iraq - Deployed)

  • Responsible for the management of the RAID power generation program in regards to growth and future operational needs. RAID was a classified elevated sensors surveillance system used in base defense.
  • Coordinated with mission leads, generator technicians and logisticians to develop the written standard operating procedures necessary to implement a uniform generator sustainment program across a wide area of operation.
  • Worked closely with logisticians to maintain supplies, repair parts and tooling for generator technicians.
  • Responsible for handling of all logistical aspects of fielding power generation equipment forward to the client.
  • Communicated with gaining units to process property documentation, arrange shipment of equipment and coordinate with property book offices to laterally transfer equipment.
  • Organized, filed and maintained both paper and electronic property documentation.
  • Developed an accountability system for tracking the logistical aspects of fielding.
  • Responsible for updating reports and briefing key personnel on status of logistical progress.

Cummins Atlantic

Sep 2004Jun 2007

Power Generation Field Service Manager

  • Responsible for the management of 7 mobile service power generation and diesel engine technicians.
  • Managed work flow and scheduling to maximize technician utilization, efficiency, and productivity.
  • Coordinated with service, sales, and parts department personnel to maintain high customer satisfaction.
  • Responded immediately to customer’s request for installation, repair, start up, or preventative maintenance of equipment.
  • Interfaced with various versions of business management and communications software.
  • Prepared and presented repair quotes for customers.
  • Developed and presented preventative maintenance proposals for potential clients.

United States Army

Jul 1998Sep 2004

Ordnance Noncommissioned Officer

 

  • Responsible for the training, health and welfare of five lower enlisted soldiers.
  • Supervised organizational maintenance on power generation and engine driven equipment.
  • Planned and organized work flow and shop layout to gain maximum efficiency and utilization of time, equipment and personnel.
  • Instructed subordinates in proper repair maintenance procedures and techniques.
  • Ensured quality control of maintenance.
  • Maintained environmental procedures and enforced shop safety standards.
  • Deployed to Iraq in support of Operation Iraqi Freedom/Operation Enduring Freedom.

Education

Certifications

Electrical Generating Systems Association

2008Present

EGSA Technician Certification


Associations

Electrical Generating Systems Association 

Association of the United States Army

First Cavalry Division Association 

National Rifle Association