Download PDF

A dedicated fast learning professional with over 6 years of office and administration experience. Assisting in the day-to-day business operations and providing comprehensive support to the Director and General Manager. Strong organization skills, pays critical attention to detail, possesses excellent written/oral communication skills and capabilities of multi-tasking.

Work experience

Jul 2012Aug 2014

Administration Office Manager

alkemade & associates

An accounting practice that provides consultations, financial planning advice, auditing and taxation services.

- Supervise and manage the workflow of staff to ensure there is a well balanced distribution of jobs and deadlines are met.

- Maintain management of information of client details using computer programmes (HandiSoft), manual spreadsheets and through filing.

- Maintain management of information of corporate affairs including the preparation of documents and forms and update of company data.

- Run and review reports for productivity, debtor management and charge sheet breakdowns

- Put together finalised annual reports and financial accounts to be sent out to client

- Set up company and trust registers

- Record timesheets for staff

- Produce tax invoices and statements and process any payments

- Organize meetings and schedules for clients and senior management

- Handle all phone enquiries

- Develop and/or update manuals for computer programmes and job tasks

- Review and answer correspondence

Oct 2011May 2012

Administrative Assistant

Silk road head office

An established upmarket entertainment venue where behind the bar scene you have a professional office team  who provides and organizes the services to host and cater for all types of events ranging from Engagement Parties to Corporate Functions and Product Launches.

- Handle all phone enquiries and provide back-up materials for callbacks

- Arrange appointments and meetings with clients

- Create & manage documents and email correspondence for functions / running sheets

- Secure booking confirmations and process payments

- Maintain calendar and diary management

- Prepare agenda in advance for meetings for upcoming events

- Take minutes

Contributed assistance to the following events:

People Bank, Allianz, Country Road, Western Health, NAB, Telstra, Moet & Chandon, Hennessy, Nokia, Official Grand Prix After Party.

Aug 2008May 2011

Executive Administrative Assistant

anthea crawford head office

An Australian iconic women clothing brand, lasting over 35 years with over 25 stores throughout Australia including Myer and David Jones. The label is known for its elegant style suited for all occasions. 

- Assisting the personal and business management of the General Manager and Director

- Assisting in the daily business retail operations: including administrative and office support to the State and Store Managers, Payroll, Human Resources, Marketing and Customer Care.

- Relieve management of administrative detail, all projects

- Update and chase delegated tasks to ensure progress to deadlines

- Maintain procedures manual to ensure consistent performance of routines

- Compose correspondence/reports for manager's signature

- Research, draft or abstract reports

- Handle all enquiries

- Provide back-up materials for callbacks

- Prepare agenda in advance

- Arrange meeting facilities

- Assure confidentiality and discreet handling of all business

- Arrange travel through internal or outside agents

- Arrange travel cash in advance

- Prepare itinerary, trip file and supplies

- Complete expense reports after trip

- Data Management

- Produce reports for sales tracking and analysis

Jul 2006May 2008

Administrative Assistant

spotlight head office

Spotlight is Australia’s largest chain of Fabric, Craft and Home Interiors Superstore. They provide customers with a huge range of fashionable products at the most competitive prices.

- Assist in the development of the fashion concept for each catalogue

- Communicating with stores and suppliers

- Compile sampling information

- Creating and monitoring orders, timeline for shipping and delivery to stores

- Liaising with IT department and purchasing team with regard to product issues

- Provide administrative support to the Buying Officer and Trainee Buyer

- Maintaining records of sales data and product information on Excel

- Maintaining information of products, costs, wholesale and price changes

- Support Group Service (Data Entry)

Aug 2006Jan 2007

Administrative Assistant

aged foot care australia

Started off as a small, private business with a team of podiatrists that were allocated to treat patients in nursing home facilities. Business owner Damien James has now renamed his company to Dimplecare.

- The daily management of data entry, filing and processing of Medicare claims.

- Liaising with nurses and General Practitioners for referrals.

- Providing customer care and enquiries.


Sep 2014Sep 2015

Diploma of Counselling

Australian college of applied psychology


Confidential correspondence & document handling

Proven written and oral communication skills

Excellent organizational skills

Executive & secretarial support

Customer service / client communication

Diary management

Records / Data management

Ability to work independently and as part of a team

Exceptional attention to detail


MS Office Suite