I currently work as an organisational psychologist for Isavia. Isavia operates Keflavík International Airport, the Icelandic domestic airports and is the air navigation service provider (ANS) for flights over the North-Atlantic Ocean, Iceland and Greenland.
My focus lies in psychological assessment of applicants and employee metrics. I believe it is necessary to not only review the effectiveness of selection tests (e.g. calculating their predictive power) but also consider how cost-effective they are for the organisation. Psychometric tools can be incredibly powerful and profitable for an organisation - but only if used correctly.
My tasks are spectacularly varied and include psychological testing of applicants, interviewing applicants, line manager coaching and development, employee surveys (for Isavia and its subsidiaries Duty Free and Tern Systems), L&D metrics, performance appraisal systems, hiring efficacy calculations, employer desirability metrics, quality of HR service surveys, HRIS use and data analysis, psychosocial risk assessments, psychological first aid, shift effect calculations and internal HR policy review.
- Project lead in selecting the first ever Greenlandic air traffic controllers for Kangerlussuaq airport (TWR and APP). This was a joint project between Isavia and Mittarfeqarfiit in January 2017.
- Project lead on selecting the Icelandic air traffic controllers students in 2014 - 2016 (TWR, APP and ACP/ACS). This intense application procedure involves a variety of psychometric tests, a work sample exercise, a psychological interview and oral language proficiency exams. This was repeated once a year.
- Project lead in a management development program using results from employee surveys and psychological interviews to aid and strengthen managers better drive their employees to perform better.
- Project lead in changing and streamlining how applicants are assessed for positions in airport security. This project included rater training, developing assessment forms, using applicant pre-employment tests and overseeing the assessment centres as they were selected. This project was first done in 2013 and has been repeated multiple times a year since then.
- Project lead in using a game-based assessment for the first time in air traffic controller selection. Before implementation a job analysis and profile needed to be mapped unto the assessment metrics and after the implementation the game-based assessment scores were compared with other selection criteria. This used Arctic Shores' Cosmic Cadet and was finished in October 2016.