Joeygajan Ravinthan

  • Scarborough Ontario

Clerical/Customer Service Professtional

Summary

Work History

Work History
Jan 2015 - Apr 2014

FOOT PATROL SECURITY GUARD (Co-op)

Corp: MTCC
  • Exercised strong communication skills with a variety of customers
  • Watching out for, reporting and dealing with suspicious or unusual activity
  • Patrolling & monitoring the condo building, general building and outside car park
  • Meeting and greeting official visitors
Jul 2010 - Apr 2013

TECHNICAL SUPPORT REPRESENTATIVE

Microsoft XBOX
  • Provided support to customers across the nation
  • Managed to assure call center standards were met
  • Managed various case types
  • Utilized computer expertise to enhance department
  • Reinforced company policies and procedures for technical troubleshooting
  • Arranged appointments and scheduled meetings
  • Managed incoming calls ensuring quality customer care
Mar 2009 - Jun 2010

SALES REPRESENTATIVE 

Future Shop 
  • Managed the Home Theatre Department 
  • Performed return and exchange duties in a promptly manner
  • Trained newly hired sale representatives
  • Dealt with various transactions
  • Provided customers with the best advice possible to improve their visit at the store
  • Utilized team work and the importance of it to run the store to the full capacity
  • Performed inventory counts and stocked and restocked store with various items
May 2008 - Jan 2009

ACCOUNTS CLERK

Accounting & Income Tax Services
  • Maintained account books for the clients
  • Data entry and receptionist duties
Apr 2007 - Feb 2008

CUSTOMER SERVICE REPRESENTATIVE 

Innovative Vision 
  • Answered various customer inquires
  • Made outbound calls to various clients and maintained constructive manner
  • Utilized team work
  • Maximize communication skills to complete sales for customer

Education

Education
Jan 2014 - Apr 2015

 Law - Police Foundation 

Seneca College King Campus

As a student taking Police Foundations, I'll gain a comprehensive police foundations education combining the best aspects of legal education with practical skill development. After completing the program I will be equipped for a demanding and satisfying career in policing, public safety and law enforcement 

Sep 2003 - Jun 2006

OSSD

L.B. Pearson C.I.

Completed 4 years of High School

REFERENCES 

CURRENT REFERENCES AVAILABLE UPON REQUEST