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Work experience

Sep 2007Present

Project Manager

Managed a team to develop and implement entrepreneurial business growth in the community. Worked with Taylor professors and local leaders to grow the local economy and provide businesses with services to help them succeed including a SWOT Analysis, creating advertising materials, and researching marketing statistics.  [while enrolled at Taylor]

Sep 2008Mar 2009

Client Services Analyst

Emmis Communications

Provided on-site and remote help desk service for users worldwide. Oversaw daily operation of servers and networks. Functioned as IT liaison to internal and external auditors for Sarbanes-Oxley compliance. Successfully implemented a fully customized SharePoint help desk site that greatly increased IT efficiency and SharePoint ROI in 5 weeks. Extensive use of InfoPath 2003 and SharePoint Designer 2007. Technologies supported: Windows XP & Vista, Mac OS X, Office Suite, MOSS 2007, InfoPath, mobile devices, Cisco VPN, CA BrightStor, Active Directory, CleanMail, McAfee ePO, and virtual machines.

May 2007Aug 2007

Database Marketing Research Intern

Researched sales leads for Aprimo's sales force using Jigsaw, Spoke, Hoovers, The List, and others while ensuring accuracy. Set in motion several vendor purchases as well as worked on process improvement initiatives.

Nov 2006May 2007



Managed inventory, tracked costs, handled shipping (both International and U.S.), listed and updated Ebay, and handled PayPal transactions. [while enrolled at Taylor]

Aug 2006May 2007

Student Systems Analyst/Designer

Crescent Projects

Performed requirements gathering with client, presented cost-benefit analysis, developed data models, projects goals, situation appraisal, and a system response table in the fall semester. Successfully led a team of four to revise requirements, code, and present the system within 2 months. [while enrolled at Taylor]

Aug 2005Sep 2006

Student Technician

Taylor University

Provided desktop, laptop, and tablet support and troubleshooting for Taylor University faculty. Built, diagnosed, deployed, and repaired desktops and laptops [while enrolled at Taylor]

May 2006Jul 2006


GreenHouse Computers, Inc.

Communicated effectively with customer base to develop IT solutions, troubleshot systems, Help Desk support, and customer relations.

Apr 2006May 2006

Student Marketing Researcher

JSG Processing, Inc.

Developed and presented an independent business analysis and marketing plan for a new product line that was later implemented in the market. [while enrolled at Taylor]

Jun 2003May 2004

Instrument Technician

  • Serviced & supported pharmaceutical manufacturing & electronic equipment.
  • Performed in-house computer support and training.


Aug 2004May 2008

Bachelor of Science

3.29/4.0 GPA

  • Studied the fields of marketing, management, accounting, finance, communications, systems, computer programming, and entrepreneurship.
  • Built a constituent database and web interface for Crescent Projects using PHP, HTML, SQL, and Javascript.
  • Developed a marketing plan for JSG Processing, Inc. for a new line of product.
  • Developed a business plan for a theater-for-rent concept through entrepreneurial classes.
  • Self-learned Photoshop, Illustrator, Google Sketch-Up, and Dreamweaver.
  • Gave dozens of presentations ranging from financial projections to business plans, to "pitching" a system.
  • Self-learned Italian and further into Spanish.
  • Participated in Students in Free Enterprise (SIFE) that is an international organization that mobilizes university students around the world to make a difference in their communities while developing skills to become socially responsible business leaders. I led a team that partnered with local business development groups to increase the quality of life in Upland, IN. This involved bringing together local business leaders and university leadership, creating advertising material for the town, and developing a SWOT analysis for OurTown Upland, Inc.


  Idea creation & managing innovation
Business Analysis
Knowledge to analyze sales reports to set pricing and marketing strategies.
Graphic Design
Aptitude to design graphics with Adobe Photoshop & Illustrator and Macromedia Fireworks.
Web Design & Coding
Skill to design and code websites with FrontPage and Dreamweaver in PHP, HTML, and Javascript.
Systems Design
Ability to perform systems analysis and design for Crescent Project (SA, DA, CBA, SRTs, Data Models) and project planning


Randall McKibben

Lee Holdeman

Kim Cart

Terry Davis

Mick Bates

Daniel Foote

Curtis Taylor

Taylor U. Portfolio

Awards & Activities

  • Dean’s Merit Scholarship – Taylor University
  • Dean's List 2007 - Taylor University
  • Taylor SIFE Project Manager
  • 2nd Place - I-69 Collegiate Innovation Challenge 2008
  • Entrepreneurial Businesses: MovieLounge, Renevatio