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Joel Brown

10+ years of experience working with At-risk populations

Professional Summary

Disciplined and passionate leader with 10+ years of operations and program management experience.  Confidently oversee educational and career training programs, from initial scope and planning through execution and follow-up.  Known for identifying and capitalizing on ways to improve operations.  Strategically manage multi-site operations, focusing on individual and team development in order to address mission critical operations and to deliver a highly professional product. 

Core Competencies

Multi-Site Management - Leadership - Classroom Management - Program Development - Budget Oversight - Team Building - Career Coaching - Administration - Addiction Recovery - Case Management - Teaching - Coaching/Evaluation - Volunteer Management

Professional Experience


Director of Vocational Advancement

Union Gospel Mission, Spokane WA
  • I manage the operations of the Vocational Education Centers at the Union Gospel Mission's 4 locations in Spokane, WA and Ceour d' Alene, ID
  • Developed and implemented the PADMAN Work Therapy Evaluation process in order to increase the preparedness of residence for re-entering the work force 
  • Responsible for Business Practicum Partner recruitment and development
  • Oversee the placement of 30+ Business Practicum candidates per year
  • Maintained an 88% job placement rate for individuals completing the Employment Readiness and Life Recovery Programs
  • Oversight of $200,000+ budget
  • Develop, train, and supervise a team of 25 dedicated staff and volunteers
  • Conducted daily academic and technology classes
  • Taught, tutored, and tracked all educational subjects with Individual Education Plans
  • Provide crisis intervention and counseling for LIFE Recovery program clients
  • Oversee the workability, in partnership with IT Department, of 90 windows based computers
  • Responsible for the development and implementation of career education classes and job coaching for the Employment Readiness Program and Life Recovery Program
  • Promoted 2 times, eventually becoming Department Head and Director. 
  • Oversaw, as part of a team, the development of two new Vocational Education Centers. 


New Horizon Care Centers, Inc
  • Lead Teacher for a therapeutic children's program focused on traumatized children and addiction recovery, birth to age 12
  • Oversaw the creation and implementation of Individual Education and Development Plans for up to 15 at-risk children
  • Implemented DSHS approved deescalation and restraint procedures on children ages 5-12
  • Ensured compliance with state childcare policies and procedures
  • Mentored and educated mothers in skills needed to raise their children

Case Management

Volunteers of America/YFA Connections
  • Case Manager in charge of the gang outreach Starfish Project
  • Liaison between Volunteers of America and YFA Connecntions YouthREACH program
  • Member of the Spokane Regional Gang Task Force
  • Provided crisis intervention for street youth involved in gangs, drugs, and sex trafficking
  • Managed a caseload of 5 clients and an outreach caseload of 15
  • Outreach Case Manager for YFA Connections YouthREACH program

Program Coordinator

YWCA of the Inland Northwest
  • Site Director for the Homeless Education After School Program 
  • Managed after-school educational activities, field trips, and tutoring for 1-7 graders
  • Provided crisis intervention and community resources for mothers and children trying to exit homelessness
  • Managed the modification of a $180,000 budget with the goal of eliminating waste and closing the budget deficit during a period of organizational restructuring
  • Managed a staff of 5 dedicated staff
  • Oversaw transportation logistics and operations for the Homeless Education After School Program



Master of Initial Teaching, Elementary Endorsement

Gonzaga University

Bachelor of Arts, History/Social Studies

Western Washington University

Volunteer Experience


Coach 04 Girls 2nd Team and 05 Girls 1st Team

Eastern Washington Surf SC

Head Coach 04 Girls 1st Team

Valor SC

6th grade Sunday School Teacher

Turning Point Open Bible

Student Teaching 6th grade

Spokane Public Schools, Mead School District