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Objective

To obtain an upper-level management position in an executive capacity where my leadership and management skills can be exercised to improve the company’s expansion and long-term viability as a successful business.

Education

Work experience

Jul 2009Present

Assistant Manager

Switzenbaum & Associates
  • Scheduled maintenance personal, vendors, and contractors to perform routine maintenance on vacant and occupied units.
  • Grew sales from 29% to 54% of overall company revenue in 2010.
  • Conduct market research, identifies emerging marketing trends, and introduce new marketing strategies.
  • Contributed to the implementation of promotional programs that optimize revenue levels in a saturated market.
  • Negotiated contracts with Oakwood and Home Suite Home for corporate housing.
  • Responsible for numerous activities to include: profiling tenants, advertising and marketing vacant units, renting, leasing, and supervising residential moving procedures.
  • Oversee and train office Leasing associates; act as resource and team leader
Aug 2007Jul 2009

Leasing Consultant

Equity Residential
  • Accompanied prospects to apartments and discusses size and layout of rooms, on-site facilities, services available, and terms of lease.
  • Interviewed prospective tenants and records information to ascertain needs and qualifications.
  • Responded to resident concerns, complaints and inquires.
  • Monitored all advertising agreements with rental locators and networking within the community.
  • Assist in monitoring renewals. Distribute and follow-up on the renewal notices.
  • Lease all the vacant and upcoming vacancies by qualifying prospective residents considering the company standards.
  • Implement lease renewal procedure to capitalize on resident retention and synchronize all move-in dates and all changes according to move-outs.
May 2006Oct 2006

Sales and Marketing Intern

Millennium Hotels
  • Oversaw sales for 313 room property with 16,000 sq ft of meeting space.
  • Responsible for marketing with a focus on brand awareness.
  • Compiled reports pertaining to the operation of the Sales Department to include but not limited to monthly and annual forecast, marketing budget, incentive worksheets, Delphi reports etc.
  • Conducted client needs assessments and hotel tours for potential accounts to establish requirements for special events including corporate meetings, holiday events, weddings and related affairs; coordinated all activities including room reservations, floor planning, catering services, entertainment and sales contracts.
Sep 2002Jul 2005

Customer Service Representative Intern

United Health Care
  • Assist customers with related questions concerning their dental insurance benefits.
  • Educate members on how to best utilize their providers, in/out of network benefits, and prescription drug needs in/out of the coverage gap.
  • Provided accurate information to members on available products based on their plans from their Employers Group.

Certifications

Jul 2006Oct 2006

Certification of of NC Real Estate Training

Howard Perry and Walston