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Work experience

Jan 2014Present

Fairs Executive Assistant

Noel Logistics

Promotional Fairs Executive Assistant for the Logistics Manager, Toronto Attended planning meetings to understand the goals and getting the activities organized Sent and confirmed invitations to over five hundred existing and prospective clients, in order to secure and book the most appropriate venue Coordinated venue management, caterers, stand designers, contractors and equipment Interacted with the marketing manager and colleagues to promote the event Organized the production of tickets, posters, catalogues and sales brochures, coming in under the annual budget of $12,000 Maintained accurate and up to date databases of clients, business contacts, sponsors and guests Provided research support in terms of venue selection, costs and logistics, and completed all tasks required for event preparation Helped to manage design and production for printed materials, brochures and other marketing pieces Arranged travel for representatives and negotiated special hotel rates for clients Evaluated post-event results including data entry, analysis, and produced a general report for future improvements

Jun 2012Mar 2013

Executive Assistant


Executive Assistant for the Director of Technical Operations, Montréal Revised and edited the layout of legal documents Translated information in English, French and Spanish on a weekly basis Organized and scheduled meetings, booked rooms and ordered refreshments Made reservations and travel arrangements for the department staff for their meetings with stakeholders Purchased, received and maintained inventory for supplies and ensured availability for the department Supported closely the projects of the president of technical operations; prepared and revised letters and emails, verified invoices from external firms used, and produced and verified expense reports Filed, photocopied, scanned and sent various documents to internal and external clients

Jan 2009Nov 2011

Marketing Coordinator

Sobeys QC

Marketing Coordinator for the Director of Marketing, Montréal Maintained comprehensive electronic and hard-copy filing systems Actively supported the preparation of promotions, such as exhibitions and events to attract new clients Maintained, enhanced and kept up-to-date all aspects of a corporate website Planned, organized and co-ordinated functions and special events for the President's clients Assisted with the preparation of over one hundred business presentations including text, overheads and PowerPoint presentations Prepared and edited internal and external letters, faxes, memos, individual and mass emails Used word processing, spreadsheet, and database software to prepare reports, memos, and documents Dealt with complaints about products, services or policies of the institution in a professional manner ensuring that client felt looked after Received and categorized job application forms Provided customer information on claims; monitored complaints and updated accounts Provided customers and the public with information about products, services, schedules, rates, regulations and policies in response to inquiries made by phone or in person

Feb 2007Nov 2008

Executive Assistant

Restaurant Viva Villa

Executive Assistant for the Manager, Mexico Maintained stock and organized the ordering procedures in coordination with external businesses Created new business leads and organized follow-up activities Ensured that the sales enquiry process was conducted in a timely manner that met internal procedures and customer satisfaction Processed accounts payable to clients and bank deposits in a timely manner Redesigned promotional materials Conducted surveys to improve customer service resulting in an increase of 80% in client satisfaction levels Streamlined the delivery process of the company which led to a 20% reduction in delivery time Promoted goods and services; sent invoices, received payments and ensured the processing of applications by accounts payable

Mar 2006Oct 2006

Executive Coordinator

4D Art, Montréal

Executive Coordinator Organized and distributed all incoming and outgoing mail and other correspondence Responded to email, including meeting requests, voicemail, and mail on behalf of supervisor Coordinated weekly status meetings Provided administrative support for Business Support activities Utilized the Internet to promote and advertise company services Organized meetings involving multiple senior executives




CÉGEP du Vieux Montréal


University of Technology


University of Technology


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