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Jodie Swanson

Information Consultant

Summary

I have a strong interest in the Tourism Sector. I am goal driven and enjoy a challenge, always willing to learn and up skill myself; this shines through from my self-motivation and enthusiastic approach; accompanied with my integrity and excellent communication skills.

I take pride in my appearance and have good attention to detail.

Key Skills & Attributes include: 
• Self-motivated and goal driven
• Professional, punctual, and well presented
• Diligent, honest and loyal
• Great verbal and written communication skills  
• Enthusiastic and friendly
• Proactive
• Ambitious and keen to learn

Work History

Nov 2011Present

Information Consultant

Matamata i-SITE Visitor Information Centre

I am responsible for various activities within the organisation. I am in control of the Stock and Website and Social Media.

I complete tasks such as Stock ordering, counting and reconciling, and Website maintenance which includes Social Media. I am also in charge of creating the TV slides to showcase our town in our office.

The day to day roles: Customer Service, Domestic Travel Advice and Bookings (Intercity Coaches, Nakedbus, Tranz Scenic, Interislander, Bluebridge, Hobbiton Movie Set & Farm Tours, IBIS and BookIt), Completing the daily Banking reconciliation,  Brochure Ordering and Stand Display.

Feb 2012Aug 2012

Work Experience

Mondo Travel

While working full time at the Matamata i-SITE, I completed one day per week with Mondo Travel.

I answered the phone, restocked brochures and called Infinity Wholesale to start itineraries. 

Education

Feb 2011Oct 2011

Travel and Tourism Certificate 

Travel Careers and Training (now NZ School of Tourism)

National Certificate in Education (NCEA) Level 3                                          National Certificate in Tourism and Travel Core Skills Level 3               National Certificate in Tourism and Travel Level’s 3 and 4                                 The following special certificates: Hertz Rental Cars, AMADEUS Computer Reservations System, MENZIES Aviation, Contiki Holidays, Singapore Airlines, X Base Backpackers and Blue Lagoon.

(Full record of learning available upon request)                                      Completed the year with 96% attendance and was Nominated for Student of the Year.

Certifications

2011Present

100% Pure Achievement

i-SITE New Zealand

100% Pure New Zealand Specialist Online Trade Training Certificate.