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Jodie Mcshane

Retail Operative at Primark Stores Ltd

Work experience

2015Present

Supervisor

Primark, Liverpool
Volunteer Experience Supervisor- I deal with customer care more directly, by dealing with customer complaints and dealing with the issues to create a better retail environment. I have learnt how to motivate my staff to get the best possible work out of them. I have been trained to deal with any issues on till and to cash up the tills on ground floor.
Sep 20092014

Receptionist

Royal Liverpool University Hospital
Receptionist Deliver excellent customer service, at all times Deal with all enquiries in a professional and courteous manner, in person, on the telephone. Assist in keeping the reception area clean and tidy, at all times
Sep 20092014

Fundraising Assistant

Linda McCartney Centre, Liverpool
Fundraising Assistant Manage a charity stall to raise funds for the centre. Support fundraising events Train new volunteers.
Apr 2010Apr 2012

Customer Services Representative

Jockey Club Catering, Liverpool Royal Liverpool University Hospital
Delivering high quality customer service. Working as part of a team to serve from 10 to 500 customers at any event or shift at the restaurant. Serving and placing in orders for food and drinks through computer systems and written orders.
Sep 2011Dec 2011

Customer Services Representative

Crown Plaza Hotel, Liverpool Jockey Club Catering, Liverpool
Delivering high quality customer service. Working as part of a team to serve from 10 to 500 customers at any one time or shift at the restaurant. Serving and placing in orders for food and drinks through computer systems and written orders. Food and Beverage Staff

Education

20112013

BTEC

University of Central Lancashire
2011

Hugh Baird College
20042009

Notre Dame Catholic College